Contact 1-2-1 Steps Up to Plate to Help LinkQ Customers
Nov 17, 2011 -- This week Melbourne based contact centre LinkQ went into receivership and services to existing LinkQ customers were turned off. National outsource contact centre provider Contact 1-2-1 has immediately responded to the crisis, offering services to those affected.
Headquartered in Adelaide, Contact 1-2-1 has offices in Melbourne, Sydney, and Gold Coast.
Contact 1-2-1 Managing Director Martin Bill says: "Having a large contact centre provider removed from the market so suddenly provides affected customers with a need for an immediate replacement solution. Contact 1-2-1 is an Australian based, multi-media contact centre, which is able to assist affected LinkQ customers with market leading, flexible, affordable solutions."
Contact 1-2-1 General Manager of Operations Wayne Boden further offered Contact 1-2-1's commitment. "We have already begun speaking with some affected customers, and have the resources to get their services back up and running as soon as possible. With the people, training and technology within our call centres, Contact 1-2-1 is well placed to help affected LinkQ customers." Posted by Veronica Silva Cusi, news correspondent Source: http://www.newsmaker.com.au
About Contact 1-2-1: Contact 1-2-1 is an Outsource Call Centre provider. Established in November 2002, it has 200 operational call centre seats. Contact 1-2-1 provides multi-media contact centre services across a range of service to a number of Australian and global organisations.
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