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Convergys Closes Acquisition Of Intervoice, Enhancing Its Relationship Management

Cincinnati, OH., - September 4, 2008 - Convergys Corporation (NYSE: CVG), a global provider of relationship management solutions, announces the successful closing of its acquisition of Intervoice, Inc., for $335 million in cash or $8.25 per share.


Both companies are recognized in their respective domains. This combination provides clients with a suite of solutions, from a single source, that enhances customer and employee interactions and simplifies operations. With Intervoice, Convergys is extending its position in relationship management adding additional strengths in the software-based interactive voice response, contact center, and mobile messaging technology and applications markets. This position is supported by combining the technology and global client base of both companies.

"This acquisition is about investing to address the current and future needs of our clients. Convergys is committed to delivering, and in fact enhancing, Intervoice’s product roadmap," said Dave Dougherty, president and CEO of Convergys. "Together, we will ensure that all Intervoice and Convergys clients and partners have access to industry-leading technology, professional services, and support solutions that enhance relationship management across all touch points."

Convergys is already addressing strategic methods of bringing the two companies together in a way that best serves all clients, ensuring they receive the superior levels of service they have come to expect from both companies.


About Convergys Corporation:
Convergys is a global company focused on relationship management. They deliver a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between clients, their customers and their employees. Convergys is focused on helping their clients make smarter decisions about enhancing their relationships with customers and employees to improve business performance.


Date Published: Thursday, September 04, 2008
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