The Global Association for Contact Center Best Practices & Networking

Cross Country Automotive to Present at Contact Center Global Best Practices Conference

One of the major international presenters from 22 nations around the world

Las Vegas, NV USA and Boston, MA – Cross Country Automotive Services is the leading provider of integrated vehicle and driver programs in North America. They will be presenting at the global best practices conference ‘Top Ranking Performers in the Contact Center World’ taking place 2-5th November 2010 at the Palms Resort & Casino in Las Vegas.

Headquartered near Boston, Massachusetts, Cross Country Automotive Services is the leading provider of integrated vehicle and driver programs in North America, including emergency roadside assistance, Telematics services, consumer affairs, and direct marketing services. Specialized services include tire and battery coverage, rental car replacement, emergency messaging, and other automotive related concierge services. Currently supports its programs through its five contact centers staffed by 1200 associates and nationwide service provider network of thousands of pre-screened, pre-qualified service providers, which the Company believes it is the largest intermediary in the towing, roadside service and recovery industry.

The conference is unique in that it features only award winning contact centers and the people who work within them – they will be presenting their top tips for best practices and sharing the stage with presenters from 22 other nations who represent the best in the industry in 2010.

ContactCenterWorld, the Global Association for Contact Center Best Practices & Networking runs the event in Las Vegas every year and President Raj Wadhwani said "This is a unique event – no amount of money can buy a speaking slot and all the presenters are the best in the industry – not sponsors who make claims about what they can do, in fact we don’t invite anyone to speak, they all have to earn the right by undergoing a vigorous selection process where other executives who run centers vote and only the best present".

The conference features top banks, mobile phone companies, investment firms, retailers, government, consumer products manufacturers, outsourcers, airlines, hotels and many, many more sectors giving delegates the best from within the contact center world.

More details can be found at this link http://www.contactcenterworld.com/conferences

About ContactCenterWorld.com:
Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center Best Practices & Networking