The Global Association for Contact Center Best Practices & Networking

Toronto, Canada (July 21, 2010) - Datatel Inc. (www.datatel-systems.com), a provider of hosted Interactive Voice Response (IVR) solutions, announced today it has partnered with Moneris Solutions, Canada’s largest payment processor, to deliver telephone-based secure payment solutions to businesses and organizations that accept electronic payments over the phone. 

Datatel has integrated Moneris Solutions’ services with its Hosted IVR Telephone Payment Gateway solution, providing organizations with a safe, convenient and affordable way to accept credit cards and other electronic payments over the phone, any time day or night. In addition, the joint solution is fully compliant with the Payment Card Industry’s (PCI) stringent security standards.

This partnership represents our continued commitment to deliver innovative, PCI compliant payment solutions to businesses across North America, said David Ades, Senior Vice President, Sales and Marketing, Moneris Solutions. We’re very pleased that, together with Datatel, we can offer call center operators a convenient, cost-effective payment processing solution that is fully PCI compliant.

We are excited to be working with Moneris, one of North America’s leading payment processors, to remove the barriers that have prevented organizations from cost-effectively implementing PCI compliant self-service payments by phone, said Barnard Crespi, CEO of Datatel.

Because Datatel’s PCI Ready Telephone Payment Gateway is a hosted solution, implementation does not require special hardware or software licenses, or customized development. Furthermore, Datatel maintains the telecommunications hardware and infrastructure, reducing expenses and ensuring rapid and worry-free implementation.

About Moneris Solutions
As one of North America’s largest providers of payment processing solutions, Moneris offers credit, debit, wireless and online payment services for merchants in virtually every industry segment and processes more than three billion transactions annually. Through its Ernex division, Moneris offers electronic loyalty and stored-value gift card programs. With more than 350,000 merchant locations, Moneris provides the hardware, software and systems needed to improve business efficiency and manage payments. For more information, please visit www.moneris.com

About Datatel Inc.
Datatel helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. Datatel’s IVR success comes from over 14 years of research, development and continuous improvement in delivering IVR service models that provide organizations with reliability, flexibility and security. For additional information, please visit www.datatel-systems.com.

Media Contact: Barnard Crespi 800-831-6660 x251 bcrespi@datatel-systems.com
www.datatel-systems.com

About Datatel:
Datatel helps Call Centers with the difficult task of meeting PCI compliance requirements, by providing a PCI Ready, Hosted IVR Credit Card Payment Gateway. Your callers can pay their bills/fees/contributions by phone 24/7, in a PCI compliant environment.