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Davis + Henderson and Wipro Establish Strategic Alliance in Canada

TORONTO, Nov. 22 - Davis + Henderson Income Fund and Wipro Technologies, the Global Consulting, System Integration and Outsourcing business of Wipro Limited, announced today that the companies have entered into a strategic alliance for the purpose of enabling value for financial services clients in Canada. Davis + Henderson - a provider of technology and technology based services to Canadian financial institutions, and Wipro - an outsourcing industryprovider with extensive experience in the banking and insurance industries, will combine forces to offer program management solutions for the Canadian financial services industry via their combined capabilities.

As a result of this agreement, Davis + Henderson has augmented its Canada-based infrastructure, applications and capabilities in deposit, lending, and account onboarding programs with Wipro's global operations and expertise, enabling the companies to offer integrated end-to-end solutions with a focus on cost transformation and risk mitigation through industry leading quality, innovative business processes, and a unique balance of domestic and global expertise.

"Davis + Henderson has built its reputation as a go to partner that is focused on helping clients solve their business issues," noted Gerrard Schmid, President and COO of Davis + Henderson. "Increasingly, those solutions involve taking over the management of key business processes and it's critical that we're able to offer our clients the flexibility and cost benefits associated with a global delivery model. We're excited to be partnering with another industry leader in this space and confident that our clients will see significant benefits as a result of this partnership."

"The Canadian financial services industry is highly regarded around the world and we are committed to supporting the Canadian marketplace. By partnering with Davis + Henderson, we will be able to accelerate value creation for Canadian financial institutions", said Chris Lord, VP and Country Head - Canada for Wipro Technologies. "It was important to Wipro that our partner shared our values and had a heritage of client intimacy, trust and strong industry reputation. Davis + Henderson was the right choice."

Davis + Henderson and Wipro have already begun work on a number of initiatives which when implemented, will deliver significant customer value. Initiatives underway include a joint development effort on an indirect lending loan origination web portal; a proposal for contact centre services that would seamlessly combine both companies' onshore and offshore capabilities; and mapping out a comprehensive end-to-end back office solution for lenders interested in outsourcing parts of the overall lending lifecycle.

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.newswire.ca


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About Wipro BPO Solution Ltd.:
Wipro Technologies is the global IT services business of Wipro Limited. Wipro delivers technology solutions to 18 countries, across four continents.

About Davis + Henderson:
Davis + Henderson has been serving Canadian financial institutions and their account holders since 1875. Davis + Henderson currently operates 3 virtual Call Centers incorporating both Service and Sales environments from an inbound and outbound call perspective.

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Date Published: Tuesday, November 23, 2010
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