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News : Echopass Continues Dramatic Expansion With Appointment of Enterprise Sales Leader

PLEASANTON, CA, May 24, 2011 -- Echopass Corporation, a provider in cloud based contact centers for the Enterprise market, announced today that Lee Kayne has been appointed Senior Vice President for the company's Enterprise Sales Group. Kayne is a seasoned technology executive who has managed world class sales organizations for several top-tier technology firms within the Enterprise contact center market.

Joining Echopass as an integral member of the company's Executive Team, Lee will be responsible for continuing the rapid growth of the Enterprise Group within Echopass. Lee has been a key facilitator in the growth of the contact center marketplace over the past twenty years, serving in executive sales leadership positions with Convergys/Intervoice, Infor Global Solution's CRM practice, and over a decade spent building global account teams at Davox, Concerto and Aspect Software. Earlier, he sold call center and contact center solutions for ROLM, IBM and Siemens. Lee holds a B.S. in business administration and an MBA in finance and marketing from The University of Florida.

"Echopass continues to grow exponentially and we are very pleased to have an individual of Lee's caliber join the Executive Team," said Vincent Deschamps, Chief Executive Officer of Echopass. "Our continued deployment of comprehensive cloud based contact center solutions has successfully positioned Echopass in the large and complex Enterprise market for organizations with many, many thousands of agents. Lee brings extensive experience in successfully managing such demanding client engagements and will provide deeply experienced sales leadership to continue Echopass' rapid industry leading growth in this market."

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"The large Enterprise hosted contact center market is extensive and growing dramatically for cloud based Software as a Service solutions," said Lee Kayne, Senior Vice President of Enterprise Sales. "I'm excited to join a professional organization like Echopass that has delivered high value services to this market for the past ten years with dramatic results for their customers. The ability to provide an exceptional customer experience for client's contact centers, coupled with outstanding reliability, security, and financial benefits is a unique and winning combination for these types of solutions. I look forward to further expanding Echopass' leadership in this market."

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.marketwire.com


About Echopass Corporation:
Echopass is the #1 Software as a Service (SaaS) provider of cloud-based contact center solutions to large enterprises. Since 2000, Echopass customized solutions have served enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments, while satisfying the most stringent industry compliance and security requirements. Echopass solutions are fully integrated, flexible and scalable, and require no capital investment or ongoing maintenance. Our contact center software solutions significantly and immediately reduce the ongoing cost and complexity of running an enterprise-class contact center.

Published: Thursday, May 26, 2011

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