News : eLoyalty Now an Enterprise Partner in the VMware Partner Network

May 8, 2012 -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a global provider of technology-enabled customer experience solutions, today announced that eLoyalty, LLC a TeleTech company, has become an Enterprise-level partner in the VMware Partner Network. This achievement demonstrates eLoyalty’s continued efforts in becoming an expert in VMware virtualization and cloud solutions. Further, eLoyalty has taken the necessary steps to ensure that both pre-sales and delivery technical engineers have met the level of expertise required to be an Enterprise-level partner.
"VMware is pleased to recognize eLoyalty with Enterprise status, one of the highest partnership level within the VMware Partner Network," said Brandon Sweeney, VP, Americas Partner Sales. "We value our relationship with eLoyalty and look forward to even greater success in the future."
As an Enterprise-level partner, VMware recognizes eLoyalty as a go-to solution provider that can deliver VMware solutions and services to customers on the journey to cloud computing. Enterprise-level partners are among the most qualified solution provider partners in the VMware Partner Network and with this distinction, eLoyalty has demonstrated a broad range of expertise and the ability to best serve their customers’ needs for desktop, datacenter and cloud computing solutions.
VMware Partner Network is a comprehensive program that provides a common infrastructure, sales and services tools, margin opportunities and training for the entire VMware partner ecosystem, including solution providers, technology partners and original equipment manufacturers (OEMs). VMware Partner Network is designed to help ensure a more consistent and successful user experience as well as help partners increase their business potential by increasing their skills in VMware solutions. The program helps partners maximize their investments in VMware virtualization to provide customers with the best end-to-end virtualization solutions available.
Posted by Veronica Silva Cusi, news correspondent
Source: http://www.sys-con.com
About Teletech:
TeleTech is a geographically diverse global providers of technology-enabled business process outsourcing solutions. TeleTech and its subsidiaries have a 28-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers' experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base.
About eLoyalty:
eLoyalty is a management consulting, systems integration, and managed services company focused on optimizing customer interactions. eLoyalty’s broad range of enterprise Customer Relationship Management (CRM) related services include: Solutions to increase contact center efficiency and effectiveness, Self service effectiveness, Cross-sell/up-sell, Increasing quote-to-close, Database marketing, and Effective application of business rules.
Published: Wednesday, May 09, 2012
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