News : Great Falls Marketing Opens Second Location in South Portland, ME
South Portland, ME, November 1, 2010 - Great Falls Marketing Announces Opening of Second Facility
Great Falls Marketing is announcing the opening of their second call center located in South Portland, Maine. Great Falls has been providing inbound call center services to direct response marketers for more than ten years from their current call center in Auburn, Maine. This will represent the first external expansion of the company which is necessary due to the increasing demand for their inbound pay for performance selling services. The new call center will receive their first calls today.
"This is an exciting time for Great Falls Marketing" said Scott MacCheyne, CEO and President of Great Falls Marketing. "Our success and growth this year is directly related to our daily performance on behalf of our clients who count on us. Our highly skilled and trained call center agents represent multiple companies who are selling products across various advertising channels including television, direct mail, print, radio and even web. "
Mike Frautten, CFO of Great Falls stated "Successful direct marketers understand the importance of hiring a call center with the ability to achieve their expected revenue goals. It requires a tremendous amount of daily focus, but the service we provide can really impact the success of an inbound campaign. Our expertise is in more demand now than ever before." Ron Elinkowski, EVP said "The word is getting out that Great Falls Marketing understands how to hire, train, and motivate call center agents to achieve client revenue goals through needs based selling. We have signed several significant contracts this year which continue to increase media budgets and send more calls each month to our company. Our new clients this year range from multi-billion dollar firms to privately held companies selling a range of consumer based products."
Posted by Veronica Silva Cusi, news correspondent
Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices
Published: Tuesday, November 02, 2010
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