Henderson, NV. 10, July, 2012 -- KnoahSoft, a provider of VoIP applications for contact centers, BPOs, banking, retail and healthcare companies throughout the world, and a Solution Developer within the Unified Communications technology category of the Cisco Developer Network, announced that KnoahSoft Harmony v3.3 has successfully completed interoperability testing with Cisco UCCE 8.5.

The Cisco Developer Network unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers. As a Solution Developer, KnoahSoft shares Cisco’s strong commitment to customer service and satisfaction, and has completed interoperability verification testing based on criteria set forth by Cisco, and can provide their customers 24 hour, 7 day a week customer support.

With offerings such as KnoahSoft Harmony, customers can more quickly deploy a broad range of Cisco Compatible business applications, devices, and services that can enhance the capabilities, performance, and management of their Cisco network.

About KnoahSoft:
KnoahSoft Harmony delivers 100% call recording, with web-based quality management, reporting, analytics, coaching, elearning and survey solutions to contact centers to stay secure, compliant, improve performance and remain competitive. Offering the latest enterprise application technology tuned to the contact center environment, KnoahSoft is known for its affordable, award-winning products, global footprint, on-demand scalability and outstanding support.

About Cisco:
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.

Published: Wednesday, July 11, 2012

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