Mashreq Launches Small and Medium Enterprise Contact Centre
Nov 2, 2011 -- Mashreq, one of the UAE’s financial institutions, has announced the launch of a dedicated contact centre for small and medium enterprises (SMEs).
The centre will facilitate service queries such as account maintenance, updating trade license, cheque book issuance, inward and outward remittances, said a statement from Mashreq bank.
The center has highly trained staff who will also advise the client on trade related services including LC / LG issuance, factoring and cash management products, it added.
Hameed Noor, head of SME, Mashreq said, 'We are pleased with the opening of this facility, which will enhance our proposition to the SME segment and enable us to service our customers in an effective manner.'
Mashreq had recently launched the Majestic SME Finance offering business solutions through a business loan or trade finance. Posted by Veronica Silva Cusi, news correspondent Source: http://www.tradearabia.com
Don't have a current membership with ContactCenterWorld.com?
become a member and connect with the rest of the Contact Center Industry at ContactCenterWorld.com here
Forum Profile
Job Title:
(Display this on the Forum)
Company:
(Display this on the Forum)
Neither the Administrators of these forums, or the Moderators participating, are responsible for the privacy practices of any user. Remember that all information that is disclosed in these areas becomes public information and you should exercise caution when deciding to share any of your personal information. Any user who finds material posted by another user objectionable is encouraged to contact us via e-mail. We are authorized by you to remove or modify any data submitted by you to these forums for any reason we feel constitutes a violation of our policies, whether stated, implied or not.
This site may contain links to other web sites and files. We have no control over the content and can not ensure it will not be offensive or objectionable. We will, however, remove links to material that we feel is inappropriate as we become aware of them.
By pressing the "Agree" button, you agree that you, the user, are 13 years of age or over. You are fully responsible for any information or file supplied by this user. You also agree that you will not post any copyrighted material that is not owned by yourself or the owners of these forums. In your use of these forums, you agree that you will not post any information which is vulgar, harassing, hateful, threatening, invading of others privacy, sexually oriented, or violates any laws.
If you do agree with the rules and policies stated in this agreement, and meet the criteria stated herein, proceed to press the "Agree" button below, otherwise press "Cancel".
If you have any questions about this privacy statement or the use of these forums, you can contact the forum administrator at: rajw@contactcenterworld.com
-medium-logo.jpg){kind=logo}
