EDITION:GLOBALNORTH AMERICACENTRAL & SOUTH AMERICAUK & IRELANDEUROPEMIDDLE EAST & AFRICA AUSTRALIA & NEW ZEALANDASIA
ICCW
OVER 122,000 MEMBERS

The Global Association for Contact Center Best Practices & Networking

CHANNELS: Agent Zone Benchmarking CRM HR Outsourcing Performance Quality Technology Telecom Training Workforce Management

Site Map
About this Site
Contact Us


 
 FEATURED SUPPLIERS
on ContactCenterWorld.com this week:

Blue Ocean Contact Centers


Top Ranking Performers Conferences 2010


TopPlace2Work


Allnone


OPEX Hosting


Global Benchmarking Study of Top Performers




Business Systems UK Ltd





Click on the company name for more details!



 




Micro Focus Strengthens Relationship with SDL

Maidenhead, U.K. - 26th July 2010 - SDL, the provider of Global Information Management solutions is pleased to announce that Micro Focus, a provider of Enterprise Application Modernization, Testing and Management solutions, has extended its relationship with SDL by adding language services to its existing SDL solutions for web and component content management.

Micro Focus adopted SDL’s technology and language services to deliver high-quality global content across its product and technical document portfolio, supporting its 18,000 worldwide customers and helping to drive its corporate global expansion initiatives.

The appointment of SDL as a strategic content solutions partner follows Micro Focus’ adoption of SDL Trisoft™ for XML component content management, SDL Tridion(R) for managing web content and the use of SDL Passolo(R) for facilitating software localization. By introducing SDL’s language services to its Global Information Management strategy, Micro Focus will streamline the creation of content for International audiences by integrating source creation, translation and publishing workflows.

SDL was chosen for its proven ability to deliver integrated technology and consultative services to drive revenue and maximize efficiency in global content creation.

"Choosing a solutions partner was not something that we took lightly. Delivering accurate and timely information to our customers is a business priority for Micro Focus. The localization process needs to integrate with our XML authoring, web publishing and product development processes. SDL proved it has the end-to-end solution for Global Information Management that we were looking for with its translation services providing added value to the technology platform," said Chris Hadley, User Information Manager at Micro Focus.

New Vegas Banner 2010

Dominic Kinnon, VP Solutions at SDL commented, "I’m delighted that we have been able to meet Micro Focus’ expectations for product and document localization. It’s exciting to be extending our relationships with Micro Focus and helping them drive forward their strategy for creating, managing and publishing global content."


Related News
SDL Announces LSP Partner Advisory Board
SDL Launches ‘Predictive Text’ for Global Technical Communicators
SDL Announces Acquisition of Language Weaver
SDL Announces Acquisition of Xopus
SDL Names New General Manager for North America
GSK Partners With SDL To Speed Product Submissions

About SDL:
SDL is a provider in the emerging market for Global Information Management (GIM) solutions that empower organizations to improve the quality and accelerate the delivery of multilingual content to global markets. Its enterprise software and services integrate with existing systems, including XML content and Content Management Systems, to manage global information right through from authoring to publication.

More Editorial from SDL
SDL Announces LSP Partner Advisory Board
SDL Launches ‘Predictive Text’ for Global Technical Communicators
SDL Announces Acquisition of Language Weaver
SDL Announces Acquisition of Xopus
SDL Re-Defines Customer Experience
Ignis Asset Management Selects SDL Tridion to Launch European Expansion

Date Published: Monday, July 26, 2010
Printer Friendly Version Printer friendly version
 Recommend to a friend
 Bookmark & Share

Login

Username: 
Password: 
Remember Password

Forgot Password?
Become a Member






Ad

OnBrand Advertisement

LATEST MEMBERS

Over 122,417 Members in the contact center, help desk, CRM industry
View members' directory









-Back To Top-

| Request Information from CRM & Contact Center Suppliers | About ContactCenterWorld |
| Advertise CRM & Contact Center Solutions | Link to this site |
| Submit CRM and Contact Center Content | Contact Us | Privacy Policy |
| Recommend this site to other CRM & Contact Center Professionals | Disclaimer |

©ContactCenterWorld.com 1999-2010
The Global Support Organization For Contact Center Professionals & the place for information on:
Self Service, Speech Recognition, Telemarketing, Virtual Contact Center, VoIP, Web Chat, Work at Home, Workforce Management