Costa Rica - December 15th, 2009 - Motif Inc., a U.S. BPO and KPO Service Company that provides Customer Support, Back Office Processing, Research and Analytics, and Online Fraud Prevention services to Fortune 500 companies, has announced plans to set up a 500 seat service center in Costa Rica. The company will invest $2.5 million in this center that will begin operating in January 2010. The Costa Rica center will become part of Motif’s network of global delivery centers in Ahmedabad, India and Manila, Philippines. The center will offer bilingual support in English and Spanish, provide location redundancy and a marked increase in Motif’s global capacity to serve its fast-growing international customer base.
Motif’s President and CEO, Chris Meneze, indicated that "This is a significant milestone in Motif’s history – Our new Costa Rica center expands our international footprint and language capabilities, while positioning Motif for further growth."
The Aftercare Director of the Costa Rican Investment Promotion Agency (CINDE), Vanessa Gibson, pointed out that "Costa Rica has been consolidating its position as a near shore destination by combining efficiency, quality and productivity for companies of the services sector such as Motif".
About Motif: Motif, Inc. operates as a business process outsourcing (BPO) and knowledge process outsourcing (KPO) company, headquartered in the United States. It offers services such as:
* Customer Support
- voice, email, and chat
* Fraud Prevention
- credit card fraud prevention
- site monitoring
* Social Media Listening
* Research and Analytics
- data mining and analysis
- key opinion leader (KOL) profiling
* Back office Processing
- retirement services
- account reconciliation
- mortgage services
- insurance services.
The company serves ecommerce, auction, retail, travel, telecom, financial services, market research, life sciences industries. Motif, Inc. was founded in 2000 and is headquartered in Sunnyvale, California with delivery centers in Ahmedabad, India; Manila, the Philippines and San Jose, Costa Rica.
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