The Global Association for Contact Center Best Practices & Networking

BOSTON, Sep. 26, 2011 -- Trusteer, a provider of cybercrime prevention solutions, today announced that NEFCU has selected Trusteer Rapport to protect its retail banking members against cybercrime and meet new FFIEC Guidelines for online banking security. The credit union’s financial management technology provider, Intuit Financial Services, recommended that NEFCU evaluate Trusteer to prevent financial malware fraud. NEFCU is offering Trusteer Rapport, the cybercrime prevention software for PCs and Macs, free to its members as an added security measure.

"NEFCU considers internet security a top priority, and Trusteer Rapport creates a new layer of security at the point where there was vulnerability before, at the end-users PC," said John De Ieso, Chief Information Officer, for NEFCU. "We feel a responsibility to take steps to protect our member’s critical information, and to reduce the opportunity for cybercriminals to prey on NEFCU members."

Faced with increasingly sophisticated cybercrime threats, NEFCU turned to Trusteer for endpoint protection against zero-day malware and phishing attacks, and an architecture that would allow it to meet the requirements of the new online banking security guidance issued in June by the Federal Financial Institutions Examination Council (FFIEC). Trusteer Rapport:

-Prevents malware from installing on the computer and accessing information inside the browser

-Is simple to install, requires zero configuration, and does not force NEFCU members to change the way they bank online

-Detects malware activity and removes the files associated with it

-Monitors web pages loaded into the browser and removes malicious content that tries to exploit vulnerabilities in the browser or its add-ons

-Includes a rapid response cycle which updates all instances of the software around the world within minutes when a new threat is detected.

"Meeting the new FFIEC guidelines for online banking security will be challenging for all financial institutions, but especially for smaller credit unions and banks," said Rakesh Loonkar, president of Trusteer. "The Trusteer Cybercrime Prevention Architecture is a building block solution that allows credit unions like NEFCU to easily deploy the level of fraud prevention controls they need to protect members and comply with current and future requirements imposed by the FFIEC and other regulatory agencies."

About Trusteer:
Trusteer offers solutions for financial institutions, home users, and businesses. Financial institutions use Trusteer services to secure their customers' browsers from financial malware attacks and fraudulent websites. Trusteer allows financial institutions to proactively protect against attacks that target customers directly. In addition, Trusteer allows financial institutions to receive immediate alerts, and to report whenever a new threat is launched against them or their customers. Using Trusteer, financial institutions can investigate new zero day threats, suspicious computers, and reconnected infected computers.