Sept 26, 2011 -- Telecoms software provider Netcall is planning to pick off acquisitions in a fragmented market place and broaden its product portfolio in a new spurt of growth after more than tripling revenues last year.
The UK company, with bases near Cambridge and in Hertfordshire, increased revenues by 229 per cent in the year to June 30 and has a debt-free balance sheet.
CEO Henrik Bang felt bullish after what he called a period of substantial progress in terms of sales, new customers and the successful acquisition and integration of Telephonetics.
He indicated that more deals were on the radar. He said: "Our headline strategy is to continue to broaden and cross-fertilise our product suite of contact centre and enterprise call management solutions, expand our customer base in targeted niches and increase the number of applications used by each customer. "In addition to organic growth, the fragmented nature of the contact centre and enterprise call management solutions market provides Netcall with the opportunity to extend its market reach, broaden its product suite and further increase operational efficiencies. The board therefore continues to consider accelerating growth through selective acquisitions."
About Netcall: Netcall provides a complete end-to-end solution for customer engagement, incorporating call handling, smart automation, callback, workforce management and data unification. Each solution can operate standalone or fully integrated as part of an integration communications platform. All Netcall solutions enable customers to reduce costs and increase quality of customer engagement. Netcall makes it easier to engage: simply, effectively, always.
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