NextiraOne Helps Call Centre Customers Meet Data Standards
July 18, 2011 -- European communications services group NextiraOne has teamed with Nice Systems to help customers deal with their payment card data security issues when operating a contact centre.
NextiraOne has integrated Nice's real-time PCI solution into its customer offering for new contact centres and is also offering upgrades to existing contact centre customers to bring them in line with new data security standards.
The Nice platform uses real-time desktop analytics for automatically pausing and resuming audio and screen recordings containing sensitive information. Posted by Veronica Silva Cusi, news correspondent Source: http://www.telecompaper.com
About NextiraOne: NextiraOne are Europe's leading Experts in Communications and Contact Centre Solutions. We design, install, maintain and support all of our customers communications needs from voice, data and video, to mobility security and applications.
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