The Global Association for Contact Center Best Practices & Networking

At this year’s global event, delegates and presenters from 30 nations around the world shared best practices. After winning the Asia Pacific gold medal, Lene du Preez represented OCIS in the HR category and competed against other regional winners from across Europe and America..

The global gold medal win places OCIS—and Australia—at the forefront of Human Resources best practice.

Lene du Preez receiving her award from ContactCenterWorld President Raj Wadhwani

CEO Heath Lee commented, ‘This win acknowledges the outstanding environment that we have created at OCIS and affirms our place as the outsourcer of choice. Our strategic plans can only see us going from strength to strength in 2011 and beyond’.

OCIS extends congratulations to all other category winners; in particular fellow Australian representatives from St. George Bank, Commonwealth Bank and the Call Centre Managers Association.

The Top Ranking Performers in the Contact Center World Awards is an annual benchmarking and best practices awards program run by Contact Center World. More details of the 2011 awards which are open for entry until end of January 2011 at this link http://www.contactcenterworld.com/worldawards

The Top Ranking Performers Conference is a conference series that consists of 4 events around the world – 3 regional and 1 global best practices conference that is open for anyone to attend. More details of the 2011 conferences are at this link http://www.contactcenterworld.com/conferences

A full list showing the 2010 Global Rankings for all awards can be found at this link

http://www.contactcenterworld.com/worldawards/award-rankings.aspx?id=B1AF3648-3E6D-4B47-9219-FDE4BD016F25

About OCIS Group:
OCIS Group (Australia, Fiji and New Zealand) was founded in 2004. As a sales focussed outsourcer specialising in B2C and B2B sales the privately-owned group has organically grown from 10 seats to over 700. Our client base includes Australian Stock Exchange listed companies and government agencies across Oceania.