TEMPE, AZ and CAMBRIDGE, ENGLAND, May 24, 2012 -- OAISYS, a provider in business call recording and contact center management solutions, today announced through its OAISYS Ltd., division it has entered into a sales and distribution partnership with Cohort Technology Ltd., a supplier of ShoreTel solutions in the United Kingdom and Ireland.

Under the terms of the agreement, Cohort can now begin offering OAISYS' Talkument(R) voice documentation and Tracer interaction management solutions to its customers and resellers in the UK and EMEA markets.

Cohort is a distributor of ShoreTel and other IP telephony and unified communications (UC) solutions, offering both products and enhanced service and training to its resellers and customers.

"Cohort are an exciting and vibrant distributor attracting excellent resellers of the ShoreTel solution set. As such, partnering with them is a natural and powerfully engaging step to enhance our presence in the UK/EMEA space. Their expertise, dedication to service and reach into the market will be of great benefit to OAISYS, and the addition of OAISYS solutions to their available offerings will help both Cohort and their resellers and customers realize even greater benefit," said Kevin Burns, OAISYS Limited managing director.

With the addition of OAISYS solutions to its portfolio, Cohort's resellers and customers now have the opportunity to take advantage of the company's voice documentation and interaction management technology. As a longtime member of the ShoreTel Innovation Network, OAISYS solutions have been validated for interoperability on ShoreTel's latest UC system and align naturally with Cohort's existing offerings.

OAISYS has recently announced several innovations that promise to be of particular value to Cohort's network. Among these are:

-- The elimination of base software licensing and transition to licensing by user devices for content capture and by number of concurrent users for content access, resulting in significant cost savings for most users;

-- The release of Talkument and Tracer version 7.2, which features the most comprehensive business regulatory compliance options available in the industry today, and

-- The release of Mobile Recall, a application providing access to OAISYS' rich range of call recording playback and interaction features to users regardless of their preferred device.

"We believe OAISYS solutions are a natural fit for our channel," said Grahame Smee, managing director of Cohort. "Given their natural fit with ShoreTel, advanced call recording management and compliance functionalities, the OAISYS products bring genuine added value to our offerings and will help our customers and resellers realize maximum returns on their communications investments."

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.marketwatch.com