The Global Association for Contact Center Best Practices & Networking

AUSTIN, Texas, Oct 13, 2011 -- Flexible work arrangements, including working from home and compressed work weeks; performance bonuses; a casual dress code; on-site medical facilities for employees and their families; and fitness centers are just some of the amenities that make Progressive car insurance a popular employer in the Austin area.

Progressive plans to fill approximately 120 positions in sales, service, and claims at its Austin contact center by the end of December 2011.

"People stay at Progressive because they are happy," said Katie Koch, recruiting director at Progressive. "We provide employees with opportunities that make it easy to grow and succeed, and our culture offers them the flexibility to balance the demands of home and work. For example, more than 7,100 people took advantage of our health clinics in 2010 and nearly 20 percent of our employees have memberships to our on-site fitness centers."

Phone representatives will sell policies, answer customer questions, or help customers file claims after car accidents. The jobs require work experience in a customer service environment and a stable work history.

All positions offer paid training. In addition, employees also receive medical, dental, vision and life insurance benefits.

Progressive employees also enjoy:

-- aerobics, spinning and yoga classes;

-- massages;

-- quiet rooms for relaxation and meditation;

-- a world-renowned contemporary art collection;

-- potential bonuses based on company performance;

-- parenting resources, such as a child-care subsidy and maternity services; and

-- tuition assistance.

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.marketwatch.com

About Progressive Insurance:
The Progressive Corporation, known as the Progressive Casualty Insurance Company through its subsidiaries, provides personal automobile insurance, and other specialty property-casualty insurance and related services in the United States.