News : Report Rude Government Employees
MANILA, Philippines, July 5, 2013 -- The Civil Service Commission (CSC) chairman Francisco Duque III urged the public to report discourteous government employees and officials in front line services.
"I am encouraging the public to report lack of courtesy of government officials or failure of any government office in the front-line to deliver timely service to the public," Duque said Thursday in a press conference in Tondo Medical Center.
He added that those working in public hospitals, satellite offices and other government-run entities are expected to be respectful of clients they are supposed to serve.
"It is the duty of every public official to let the public feel the service of the government and its employees because they are mandated to duly serve their interest and welfare," he said.
Duque added that those who encounter rude behavior from public servants may get in touch with the Contact Center ng Bayan.
The CSC chief said the agency conducts unannounced visits to government front line services and desks to check whether employees treat citizens with respect.
"We will constantly remind them, because we want them to get higher ratings and improve their service further and prove that government offices are capable of delivering quality service to the people," Duque said.
Posted by Veronica Silva Cusi, news correspondent
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Published: Monday, July 8, 2013