The Global Association for Contact Center Best Practices & Networking

Maidenhead, U.K. – 27th July 2010 - SDL, the provider of Global Information Management solutions, today announced the launch of SDL Global Authoring Management System™ 2010, providing power and content quality to the fingertips of professional authors, editors and reviewers.

New AutoSuggest™ technology in SDL Global Authoring Management System 2010 provides as-you-type suggestions to authors to speed up the content creation process and ensure quality content is available on-demand.

SDL Global Authoring Management System gives global organizations the ability to adhere to style and linguistic guidelines globally, to ensure the use of accurate terminology and to reuse previously written content. By integrating this technology into the content development process, organizations can improve the quality and clarity of customer communications, achieve time-to-market deadlines and control translation costs.

This latest release focuses on improving productivity for technical communicators. It includes AutoSuggest technology, leveraged from the leading translation tool, SDL Trados(R) Studio. AutoSuggest offers writers suggestions of previously written content as they type within their writing environment. This ensures that they do not have to write the same sentence twice and therefore increases productivity, improves consistency and helps reduce translation effort and cost. Further enhancements to the technology include Multiple Document Processing, which allows users to perform style, terminology and authoring memory checks and reports on a group of documents, Adobe FrameMaker books, or "DITA maps". This provides additional flexibility and productivity for users working in structured content with DITA.

"Time-to-market demands put pressure on the content creation process. But creating content and documentation productively does not mean that quality and consistency should be compromised," commented Alan Sloan, CEO of SDL Language Technologies division. "With AutoSuggest technology built into SDL Global Authoring Management System, global organizations can create content faster than ever before, as well as ensuring consistent and high-quality communications with their customers."

"These great new features are going to make a significant difference to our productivity and help us deliver valuable content to our customers," said Pascal Kesselmark, who is Head of Technical Documentation at Klingelnberg and has participated in the beta program for this release. "I am particularly excited about the AutoSuggest ‘as-you-type’ technology. This is really impressive, innovative technology."

About SDL:
SDL is a provider in the emerging market for Global Information Management (GIM) solutions that empower organizations to improve the quality and accelerate the delivery of multilingual content to global markets. Its enterprise software and services integrate with existing systems, including XML content and Content Management Systems, to manage global information right through from authoring to publication.