News : Silah CEO Appointed to Platinum Circle Advisory Board
Bahrain, August 3, 2011 -- Joseph Tawfik, Chief Executive Officer of Silah Gulf (Silah), a contact centre and business process outsourcing (BPO) provider headquartered in Bahrain, has been appointed to the Advisory Board of Platinum Circle, a private business group of global and national corporations.
A published author and well known commentator on the BPO industry around the world, Tawfik is an ideal candidate for the Platinum Circle's Advisory Board.
With over 25 years of experience in every facet of the industry, from consultancy to sales to operations and strategic development for some of the largest organisations in Australia, Europe, and the Middle East, Tawfik will provide a new perspective to the Platinum Circle' s global initiatives.
Lionel Lee, Chairman, Platinum Circle, commented, "We are pleased to have Joseph on-board the leadership team in Platinum Circle. He will provide a first-person view on the issues and opportunities in Bahrain as well as to represent the views and interest of the Middle East in our grouping. He is also one of the voices of the Middle East in our Future Global 100 Initiative."
Joseph Tawfik, CEO, Silah, commented, "I look forward to working with the other members of the board to chart a way forward for businesses and governments around the world through the Platinum Circle's Forums and Projects. Through the Future Global 100 Initiative, I hope to further Bahrain's economic vision and promote global business in the Middle East."
"Joseph's first-hand experience in the Middle East market and significant business outsourcing expertise will help Platinum Circle better understand and develop successful working models for corporations and GCC companies and governments to engage one another. We look forward to Joseph's leadership in growing the Middle East involvement in the Future Global 100 Initiative and deepening the presence of Platinum Circle in Bahrain and the GCC countries," added Lee.
Posted by Veronica Silva Cusi, news correspondent
Silah Gulf is a company based in the Kingdom of Bahrain that specialises in customer management and contact centre services. The company is a joint venture between Bahrain's e-Government Authority and the UK-based company Merchants. Silah is recognised by the Bahrain's Government as the official National Contact Centre. The joint venture was an initiative by the e-Government Authority to create a world class outsourcing business that could offer exceptional operational support to companies in the Gulf region. Through this venture Silah Gulf has access to over 29 years of experience and over 400 contact centres.
Published: Friday, August 05, 2011