News : SIP Print and ContactPoint Partner to Offer Call Recording
ContactPoint, creators of LogMyCalls, the call tracking and call monitoring software solution, and SIP Print, a global call recording and VoIP solutions provider, today announced a broad technology and marketing partnership. This partnership integrates LogMyCalls performance management with SIP Print hardware recording solutions, allowing call centers and enterprises to score calls, set performance goals, and improve overall phone effectiveness.
SIP Printa, SIP-based VoIP call recording platform, will layer the LogMyCalls performance management Service as a Software (SaaS) into their product offerings. This partnership will meet the needs of call centers and enterprises seeking a call recording and performance management platform.
"Marrying our VoIP call recording technology with LogMyCalls’ ability to score calls and improve performance was a no-brainer for us. We have clients asking for it now!" Donald Palmer, SIP Print CEO said. "We are committed to delivering solutions that are easy-to-use and high quality. And we only consider partners that share those same commitments. We are thrilled to begin the SIP Print–LogMyCalls partnership.
"This is a very significant partnership for LogMyCalls," ContactPoint CEO Jason Wells said. "SIP Print has a very, very powerful reputation in the internet telephony world. Combining their second-to-none call recording solutions and LogMyCalls’ easy-to-use performance management solution is going to shake up the industry. We could not be more excited to embark on this partnership."
Published: Friday, March 16, 2012
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