News : Sitel to Hire 100 positions in Amarillo, Texas

NASHVILLE, Tenn., Aug. 15, 2012 --Sitel, a global customer care provider, announces that it is actively expanding its customer care call center in Amarillo, Texas. This will entail hiring 100 positions to support an expanding global satellite TV client. The newly hired Amarillo associates will provide inbound technical care support.
"As we strive to mean more to our clients, the recent expansion within the Amarillo call center is a direct result of our commitment to meet their objectives in terms of providing outstanding customer service. These positions will begin as soon as the first week of September," said Mike Thompson, site director of Sitel's Amarillo facility. "We continue to create deeper relationships with our clients, through better processes, cutting edge technology, and outstanding performance from our people."
In an effort to recruit new employees, Sitel is working closely with Texas Workforce Solutions and hosting an onsite job fair. Prospective applicants interested in joining the talented team in Amarillo are encouraged to come down and learn more about the position openings. Candidates can also apply online in Sitel's "Careers" section. Previous customer service experience and strong computer knowledge is preferred.
Posted by Veronica Silva Cusi, news correspondent
Source: http://www.equities.com
About Sitel:
SITEL is a global provider of outsourced customer support services. On behalf of many of the world’s organisations, SITEL designs and improves customer contact models across its clients’ customer acquisition, retention and development cycles. SITEL manages approximately two million customer interactions per day via the telephone, e-mail, Internet and traditional mail. SITEL has nearly 36,000 employees in 90 global contact centres, utilising more than 32 languages and dialects to serve customers in 56 countries.
Published: Thursday, August 16, 2012
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