News : St.George Bank (Australia) to Present at Contact Center Global Best Practice Conference

One of the major international presenters from 22 nations around the world

Las Vegas, NV USA and Sydney Australia – The St George Customer Contact Centre (CCC) has a rich history dating back to 1988 and has grown to be an integral part of one of Australia’s most respected banks. 3 key personnel will be presenting at the global best practices conference ‘Top Ranking Performers in the Contact Center World’ taking place 2-5th November 2010 at the Palms Resort & Casino in Las Vegas.

St George ranked #1 in Customer satisfaction against the 4 other main Australian banks for 70 of the last 72 months and they have won numerous industry awards including best large contact center in the World.

The conference is unique in that it features only award winning contact centers and the people who work within them – they will be presenting their top tips for best practices and sharing the stage with presenters from 22 other nations who represent the best in the industry in 2010.

ContactCenterWorld, the Global Association for Contact Center Best Practices & Networking runs the event in Las Vegas every year and President Raj Wadhwani said "This is a unique event – no amount of money can buy a speaking slot and all the presenters are the best in the industry – not sponsors who make claims about what they can do, in fact we don’t invite anyone to speak, they all have to earn the right by undergoing a vigorous selection process where other executives who run centers vote and only the best present".

The conference features top banks, mobile phone companies, investment firms, retailers, government, consumer products manufacturers, outsourcers, airlines, hotels and many, many more sectors giving delegates the best from within the contact center world.

More details can be found at this link www.ContactCenterWorld.com/conferences

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