News : Synergy Solutions Plans Bemidji Expansion
BEMIDJI, May 24, 2012 -- A call center here plans to nearly double its work force this year, according to an announcement Thursday by Greater Bemidji.
Synergy Solutions, which provides services in outsourced client communications solutions, employs 81 full time employees. The company, which has four call centers nationwide, hopes to expand its workforce to 150 by the end of December.
The company began operations in 2000 and is located in the Bemidji industrial park.
Greater Bemidji, formerly known as the Joint Economic Development Corporation, announced the workforce expansion in an email newsletter.
"A core specialty for Synergy is customer interaction management and the commitment to the quality of the customer experience," the email newsletter said. "When Synergy Solutions began operations, it was primarily established as an outbound call center. However, due to customer demand and changes in the industry, the majority of their business is inbound customer service."
Synergy Solutions leases space in a building owned by Greater Bemidji, which offered the company a competitive rate to attract it to the city.
In addition, the newsletter said Tina Lisell, a Bemidji founding member of Synergy Solutions Inc., recently was promoted to operations director while Christa Heibel took over as chief operating officer in April.
Posted by Veronica Silva Cusi, news correspondent
About Synergy Solutions Inc.:
Synergy Solutions is a supplier of outsourced teleservices solutions. Synergy Solutions provides client interaction solutions for many of the nation''s largest companies and has experience across many industries including financial services, healthcare, insurance, telecommunications, retail, publishing, and utilities. The Company’s strength lies in its ability to offer program advice and technical resources of a large outsourcer while being able to maintain the customized hands-on management style typically found only in small companies.
Published: Monday, May 28, 2012
- Johnson City Call Center Closure Cuts 200 Jobs
- Exceptional Quality Earns Synergy Solutions MVP Silver Quality Award
- Synergy Solutions Appoints Lynne Jacoby as Vice President of Healthcare Solutions
- iCan Benefit Expands to Miramar
- Call Center Open for Long-term Medicaid Recipients
- Comcast Cutting Manassas Call Center Jobs