Horsham, Pennsylvania - April 5, 2010 – Telerx, a contact center outsourcer focused on providing clients with innovative services and insights to drive their business results today announced SMS InteraXions, its leading edge short message service support solution. SMS InteraXions provides the broadest range of functionality across the SMS application spectrum, including opt-in text message communications to provide updates, marketing messages, and alerts. By leveraging SMS InteraXions text messaging to automate a subset of customer communications that currently require representative involvement, Telerx’s clients can significantly reduce the cost per contact of these simple interactions; all the while transforming their customer interactions from reactive to proactive and communicating time-sensitive and critical information immediately and interactively.
About Telerx: Headquartered in Horsham, Pa., TELERX Marketing Inc. is a contact center outsourcer and provider of customer care solutions. Telerx helps blue-chip companies achieve bottom line results by optimizing customer, consumer and employee relationships.
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