The Global Association for Contact Center Best Practices & Networking

Horsham, PA - November 23, 2009 - Telerx, an outsource partner that provides world-class customer care services, is welcoming yet another new client to its customer contact center in the Charlotte, North Carolina area. The producer of canned and bottled juice drinks in North America, has joined the existing blue chip companies that Telerx services at this facility. This is the fourth new client to partner with Telerx at this site since the beginning of the year.

"We are very proud to welcome Ocean Spray," stated Linda Schellenger, President of Telerx. "This client selected Telerx in large part due to the tremendous commitment to excellence in customer service that our associates demonstrate every day. They recognize that we can help them to achieve bottom line results by optimizing customer, consumer, and employee relationships."

Ranked a "Top Outsourcer" by Contact Center World, Telerx is distinguished in inbound services among mid-size service providers. Telerx’s focus on innovation and insights in customer care and its comprehensive service offerings drive business results. On behalf of its impressive list of clients, Telerx interacts with millions of customers, consumers, patients, and healthcare providers each year.

About Telerx:
Headquartered in Horsham, Pa., TELERX Marketing Inc. is a contact center outsourcer and provider of customer care solutions. Telerx helps blue-chip companies achieve bottom line results by optimizing customer, consumer and employee relationships.