The Global Association for Contact Center Best Practices & Networking

DALLAS, TX, February 17, 2011 -- Telvista, Inc. announced that it has been recertified as compliant with the Payment Card Industry Data Security Standard (PCI-DSS) as a Level 1 service provider by Trustwave, a provider of on-demand data security and payment card industry compliance management solutions to businesses and organizations throughout the world.

"We are very proud that all of our centers have received certification for the second year in a row," said Telvista President, Salvador Barra. "We have made PCI-DSS part of our business culture at Telvista and I congratulate our entire team for this achievement."

Telvista focuses on delivering value beyond client expectations. PCI compliance provides a clear opportunity to do this by delivering reduced risk, increased confidence, and improved customer loyalty. "Since achieving our first certification in the Mexicali center in 2008, we have made PCI-DSS an enterprise-wide priority," says Chief Operating Officer David Arellano. "Today our clients and their customers are protected by infrastructure, controls, processes and testing to deliver consistent high-level security in every Telvista contact center and remote agent office."

"Telvista is truly a pioneer of PCI," says Jarrett Benavidez, Managing Director of Trustwave Latin America. "Telvista took initiative early on to protect their customers' data and was one of the first companies in the LAC region to achieve PCI compliance. They serve as a model to merchants and service providers throughout LAC."

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.marketwire.com

About Telvista:
Telvista provides English and Spanish contact center outsourcing to companies that want more from their customer relationships. Our Social Media Services help companies meet their customers where they are to build deeper more meaningful customer relationships.