Tamil Nadu to Come Up with Restructured BPO Policy
Chennai, August 26, 2011 -- The Tamil Nadu government's Information Technology department plans to create employment opportunities for the rural youth in the IT sector by setting up more Business Process Outsourcing (BPO) centres in rural areas.
According to the department's note, an enhanced, restructured rural BPO policy will be devised so as to attract entrepreneurs to set up their centres in rural areas. By establishing these centres, job opportunities will be created in rural areas on par with the urban areas.
As a first step, ELCOT would set up a rural BPO centre would be set up at Tiruchirapalli in the Srirangam Assembly Constituency from where chief minister J Jayalalithaa won her Assembly seat.
A Disaster Recovery Centre (DRC) would be set up at Madurai at an estimated cost of Rs 60 crore. It would be a mirror image of the State Data Centre (SDC) and is expected to ensure zero data loss in real time application service delivery.
Among other measures, cloud computing based personal computers would be provided to village administrative officers and revenue inspectors. The pilot e-districts of Krishnagiri, Ariyalur, Perambalur, Thiruvarur, Coimbatore and the Nilgiris would be covered at an approximate one-time cost of Rs 1.5 crore and a recurring cost of Rs 1.7 crore. The government would also set up a citizen contact centre at Chennai at a cost of Rs 6 crore. It would offer services like grievance redressal, clarifications on government schemes, contact details of government offices and status of applications/petitions seeking services.
The e-district project piloted in Krishnagiri district aims at taking the government services to the last mile with the departments like revenue, social welfare, backward classes and most backward classes, Adi Dravidar and tribal welfare departments have started providing services at the village-level through common service centres (CSC).
About ContactCenterWorld.com: Contact Center World.
(www.ContactCenterWorld.com),
The Global Association for Contact Center Best Practices & Networking
Don't have a current membership with ContactCenterWorld.com?
become a member and connect with the rest of the Contact Center Industry at ContactCenterWorld.com here
Forum Profile
Job Title:
(Display this on the Forum)
Company:
(Display this on the Forum)
Neither the Administrators of these forums, or the Moderators participating, are responsible for the privacy practices of any user. Remember that all information that is disclosed in these areas becomes public information and you should exercise caution when deciding to share any of your personal information. Any user who finds material posted by another user objectionable is encouraged to contact us via e-mail. We are authorized by you to remove or modify any data submitted by you to these forums for any reason we feel constitutes a violation of our policies, whether stated, implied or not.
This site may contain links to other web sites and files. We have no control over the content and can not ensure it will not be offensive or objectionable. We will, however, remove links to material that we feel is inappropriate as we become aware of them.
By pressing the "Agree" button, you agree that you, the user, are 13 years of age or over. You are fully responsible for any information or file supplied by this user. You also agree that you will not post any copyrighted material that is not owned by yourself or the owners of these forums. In your use of these forums, you agree that you will not post any information which is vulgar, harassing, hateful, threatening, invading of others privacy, sexually oriented, or violates any laws.
If you do agree with the rules and policies stated in this agreement, and meet the criteria stated herein, proceed to press the "Agree" button below, otherwise press "Cancel".
If you have any questions about this privacy statement or the use of these forums, you can contact the forum administrator at: rajw@contactcenterworld.com
-medium-logo.jpg){kind=logo}
