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TouchStar Acquires FacetCorp Denver, CO - October 9, 2008 - TouchStar, a global company focused on call center software, has acquired FacetCorp. FacetCorp's flagship product is a software based business phone system that minimizes operating costs and increases productivity. 
Employee productivity and customer service are improved with FacetPhone by: providing a screen pop of caller information, displaying the presence and phone activity of available employees, ACD queue management, recording, monitoring, visual voicemail and multiple delivery options, enterprise only instant messaging, enabling click to call from Microsoft Outlook and CRM applications, and easily interfacing with other communications devices such as predictive dialers and call center systems.
Rick Morris, TouchStar's Chief Operating Officer, commented on TouchStar's acquisition of FacetCorp: "We are excited about adding a strong team of phone system experts, and a great product, to TouchStar. As demand for TouchStar's IP PBX product increased in the last year, we identified a need to expand our team to handle our new PBX sales and support requirements."
Jim Bryant, President of FacetCorp, added: "By joining a larger company with a global reach, we immediately gain additional resources to: accelerate development, improve support services, and expand through a global distribution channel. Our ability to be a leader in the business phone system market just exponentially increased."
Lauren LaFortuna, TouchStar's PBX Product Manager, said: "FacetPhone is a great addition to TouchStar's product line because it offers advanced features such as presence, instant messenger, real time graphical reports, and click to call integrations. During the due diligence process, we were thrilled to speak with FacetPhone customers who raved about the reliability and functionality." TouchStar produces communications systems for call centers and businesses. Products include: call center software and telecommunications systems, predictive dialing, automated messaging, VoIP systems, unified communications applications, hosted systems, and a VoIP PBX phone system.
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