Sept 30, 2011 -- Verizon Wireless is cutting 130 jobs as it closes a Phoenix call center that had been set up in relation to the New Jersey-based company’s 2009 merger with Alltel Corp.
The U.S. Justice Department required Verizon to sell off some assets and customers as part of its approval of the company’s Alltel merger. That led to Verizon transitioning some customers to AT&T Inc. and Atlantic Tele-Network Inc.
Verizon spokeswoman Robin Nicol said those transactions resulted in Verizon setting up call centers in Phoenix and Tampa, Fla., to assist customers with the transition. Posted by Veronica Silva Cusi, news correspondent Source: http://www.bizjournals.com
About Verizon: Meeting challenges of your extended enterprise: For enterprises and government agencies around the world, like yours, we are a provider of global IT, security, and communication solutions, with one of the world’s most connected IP networks. We combine our broad range of strategic solutions, services, and expertise to help some of the world's largest organizations - including 96% of the Fortune 1000 - and governments - meet the challenges of their increasingly extended enterprises.
About Alltel: Alltel Corporation was a wireless telecommunications services provider, primarily based in the Southern United States. Until its acquisition by Verizon Wireless, it was the fifth largest wireless telecommunications company in the United States, with 14.7 million customers.
Don't have a current membership with ContactCenterWorld.com?
become a member and connect with the rest of the Contact Center Industry at ContactCenterWorld.com here
Forum Profile
Job Title:
(Display this on the Forum)
Company:
(Display this on the Forum)
Neither the Administrators of these forums, or the Moderators participating, are responsible for the privacy practices of any user. Remember that all information that is disclosed in these areas becomes public information and you should exercise caution when deciding to share any of your personal information. Any user who finds material posted by another user objectionable is encouraged to contact us via e-mail. We are authorized by you to remove or modify any data submitted by you to these forums for any reason we feel constitutes a violation of our policies, whether stated, implied or not.
This site may contain links to other web sites and files. We have no control over the content and can not ensure it will not be offensive or objectionable. We will, however, remove links to material that we feel is inappropriate as we become aware of them.
By pressing the "Agree" button, you agree that you, the user, are 13 years of age or over. You are fully responsible for any information or file supplied by this user. You also agree that you will not post any copyrighted material that is not owned by yourself or the owners of these forums. In your use of these forums, you agree that you will not post any information which is vulgar, harassing, hateful, threatening, invading of others privacy, sexually oriented, or violates any laws.
If you do agree with the rules and policies stated in this agreement, and meet the criteria stated herein, proceed to press the "Agree" button below, otherwise press "Cancel".
If you have any questions about this privacy statement or the use of these forums, you can contact the forum administrator at: rajw@contactcenterworld.com
-medium-logo.jpg){kind=logo}
