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2008 - | Americas | APAC | EMEA | World |
| 2007 - | Americas | APAC | EMEA | World | |
| 2006 - | Americas | APAC | EMEA | World |
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| Best Contact Center Agent | |
 Winner: Munni Sharma  |
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| Best Contact Center Supervisor |
 Winner: Alphie Tung Him Yeong  |
| Best Contact Center Leader |  Winner: Joseph Cheng Leong |
| Best in Customer Service |
 Winner: Susan Basile  |
| Best Outbound Campaign | |
 Winner: Yuichi Ikusawa  |
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| Best Technology Innovation |
 Winner: James Kang  |
| Best Contact Center (250+ Agents) |
 Winner: S. Viswanathan  |
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