Americas Finalists
 | ACCENT Marketing Services Finalist Categories: • Best Contact Center - Large • Best Contact Center Supervisor • Best Contact Center Support Professional - HR Highly Commended Categories: • Best Community Spirit • Best Contact Center - Large • Best Customer Service Agent |
 | Advanced TeleSolutions Finalist Categories: • Best Contact Center - Medium |
 | Albridge Solutions Finalist Categories: • Best Contact Center - Small • Best Contact Center Leader • Best Technology Innovation Award - Internal Solution Highly Commended Categories: • Best In Customer Service |
 | Allied International Credit Finalist Categories: • Best Contact Center - Large • Best Contact Center Supervisor • Best Contact Center Support Professional - HR • Best Contact Center Trainer • Best Recruitment Campaign • Best Technology Innovation Award - Internal Solution Highly Commended Categories: • Best Community Spirit |
 | APAC Customer Services, Inc. Finalist Categories: • Best Community Spirit Highly Commended Categories: • Best Community Spirit |
 | Bell Aliant Finalist Categories: • Best Contact Center Sales Agent • Best Contact Center Sales Agent • Best Contact Center Supervisor • Best Customer Service Agent • Best Outbound Campaign • Best Outsourcing partnership |
 | Blue Ocean Contact Centers Finalist Categories: • Best Contact Center - Large • Best Technology Innovation Award - Internal Solution |
 | Cara Operations Ltd. Cara Call Centre Finalist Categories: • Best Contact Center Leader • Best Contact Center Support Professional - HR • Best Contact Center Support Professional - IT • Best Contact Center Trainer Highly Commended Categories: • Best Contact Center - Medium • Best Customer Service Agent |
 | Citibank Highly Commended Categories: • Best Contact Center Leader • Best Contact Center Supervisor |
 | Contact Solutions Inc. Finalist Categories: • Best Technology Innovation - Vendor Solution |
 | Cross Country Automotive Services/ ATX Finalist Categories: • Best In Customer Service |
 | Global Payments Inc. Finalist Categories: • Best Contact Center - Medium • Best Contact Center Leader • Best Contact Center Trainer • Best Outsourcing partnership Highly Commended Categories: • Best Contact Center Supervisor • Best Customer Service Agent • Best In Customer Service |
 | Humana Military HealthCare Services Finalist Categories: • Best Community Spirit • Best Contact Center - Medium • Best Contact Center Leader • Best Contact Center Support Professional - HR • Best Contact Center Support Professional - Workforce Planning • Best Customer Service Agent • Best In Customer Service |
 | Infonavit Finalist Categories: • Best In Customer Service |
 | InsideSales.com Finalist Categories: • Best Technology Innovation - Vendor Solution |
 | IQMS Finalist Categories: • Best Contact Center - Small |
 | Knoa Software Inc. Finalist Categories: • Best Technology Innovation - Vendor Solution |
 | Mass Mutual Financial Group Finalist Categories: • Best Contact Center - Medium • Best Recruitment Campaign |
 | Midwest Contact Center Finalist Categories: • Best Contact Center Support Professional - Workforce Planning Highly Commended Categories: • Best Community Spirit • Best Contact Center - Medium |
 | New York Life Finalist Categories: • Best Contact Center - Medium • Best Contact Center Leader • Best Contact Center Sales Agent • Best Contact Center Support Professional - Workforce Planning • Best Contact Center Trainer |
 | Next IT Corporation Finalist Categories: • Best Technology Innovation - Vendor Solution |
 | Outsourcing S.A. Highly Commended Categories: • Best Contact Center - Large |
 | Sage Finalist Categories: • Best Contact Center Sales Agent |
 | Shepell.fgi Finalist Categories: • Best Contact Center Leader |
 | StarTek Finalist Categories: • Best Community Spirit • Best Contact Center Sales Agent Highly Commended Categories: • Best Contact Center Supervisor |
 | Starwood Hotels & Resorts Highly Commended Categories: • Best Contact Center - Large |
 | Utopy Finalist Categories: • Best Technology Innovation - Vendor Solution |
 | Vertex Customer Management Highly Commended Categories: • Best Contact Center - Medium • Best In Customer Service |
 | Virgin Mobile Canada Finalist Categories: • Best Customer Service Agent • Best In Customer Service |
 | Virtual-Agent Services Finalist Categories: • Best Contact Center Supervisor • Best Customer Service Agent Highly Commended Categories: • Best Customer Service Agent |
 | Whirlpool Corporation - Customer eXperience Centers Finalist Categories: • Best Community Spirit • Best Contact Center - Large • Best Contact Center Leader • Best Contact Center Support Professional - HR |
 | Zurich Care Center Finalist Categories: • Best Contact Center - Medium • Best In Customer Service |
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