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2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006
World Rankings | EMEA | APAC | Americas
Rank | Change | Country | Gold | Silver | Bronze | Total |
---|---|---|---|---|---|---|
1 | 0 | Indonesia | 14 | 17 | 6 | 37 |
2 | 0 | United States | 6 | 7 | 1 | 14 |
3 | +1 | Portugal | 4 | 4 | 0 | 8 |
4 | +1 | Canada | 4 | 2 | 2 | 8 |
5 | +13 | Turkey | 3 | 1 | 1 | 5 |
6 | +4 | United Kingdom | 3 | 1 | 0 | 4 |
7 | +10 | Japan | 3 | 0 | 1 | 4 |
7 | +5 | Singapore | 3 | 0 | 1 | 4 |
9 | 0 | Spain | 2 | 1 | 0 | 3 |
10 | -7 | Australia | 2 | 0 | 1 | 3 |
11 | +2 | Ukraine | 0 | 3 | 0 | 3 |
12 | +2 | Brazil | 0 | 1 | 2 | 3 |
13 | New | Brunei | 2 | 0 | 0 | 2 |
14 | -8 | South Africa | 0 | 1 | 1 | 2 |
15 | +3 | Malaysia | 1 | 0 | 0 | 1 |
16 | +2 | Ireland | 0 | 0 | 0 | 0 |
16 | +2 | Poland | 0 | 0 | 0 | 0 |
16 | -9 | Russia | 0 | 0 | 0 | 0 |
16 | -2 | Germany | 0 | 0 | 0 | 0 |
16 | +2 | Albania | 0 | 0 | 0 | 0 |
16 | +2 | Fiji | 0 | 0 | 0 | 0 |
16 | -6 | New Zealand | 0 | 0 | 0 | 0 |
16 | +2 | Hong Kong | 0 | 0 | 0 | 0 |
16 | +2 | China | 0 | 0 | 0 | 0 |
16 | +2 | Greece | 0 | 0 | 0 | 0 |
16 | 0 | India | 0 | 0 | 0 | 0 |
16 | +2 | Palestine | 0 | 0 | 0 | 0 |
16 | +2 | Jamaica | 0 | 0 | 0 | 0 |
16 | -8 | Saudi Arabia | 0 | 0 | 0 | 0 |
Best Contact Center | ||
United Kingdom Truphone Small (Inhouse) | ||
United States Billtrust Small (Inhouse) | ||
Brunei Comquest Sdn Bhd Small (Outsourced) | ||
Canada Desjardins Medium (Inhouse) | ||
Spain e-lacaixa Medium (Inhouse) | ||
Australia Bank of Queensland Medium (Inhouse) | ||
Canada Loyalty One Medium (Inhouse) | ||
Singapore SingTel Medium (Outsourced) | ||
Indonesia PT. Bank Central Asia, Tbk Mega (Inhouse) | ||
Ukraine Kyivstar Mega (Inhouse) | ||
Brazil BT Call Center Mega (Inhouse) | ||
Malaysia Vads Berhad Mega (Outsourced) | ||
Portugal Teleperformance Portugal Mega (Outsourced) | ||
United States cxLoyalty Group Large (Inhouse) | ||
Indonesia PT Bank Mandiri Persero Tbk Large (Inhouse) | ||
Turkey Turk Ekonomi Bankasi Large (Inhouse) | ||
Singapore Teledirect Pte Ltd Large (Outsourced) | ||
United Kingdom Hinduja Global Solutions UK Ltd. Large (Outsourced) |
Best In Customer Service | ||
United Kingdom Truphone Small (Inhouse) | ||
Japan NTT Marketing ACT Corporation Small (Outsourced) | ||
Portugal NOS Mega (Inhouse) | ||
Indonesia PT. Bank Central Asia, Tbk Mega (Inhouse) | ||
Australia iiNet Mega (Inhouse) | ||
Ukraine Kyivstar Mega (Inhouse) | ||
Turkey Turkcell Global Bilgi Mega (Outsourced) | ||
United States cxLoyalty Group Large (Inhouse) | ||
Indonesia Bank Negara Indonesia Large (Inhouse) | ||
Indonesia PT Bank Mandiri Persero Tbk Large (Inhouse) | ||
Japan SMBC Nikko Securities Inc Large (Inhouse) | ||
Indonesia PT XL Axiata, Tbk Large (Outsourced) | ||
Canada Blue Ocean Contact Centers Large (Outsourced) |
Raj Wadhwani 🍁 | ContactCenterWorld
Find out more at www.ContactCenterWorld.com/RisingStar
March 14, 2024 6:48 AM EST