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Print Winners!

Award Winners - EMEA Region 2011

2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


Best Contact Center Executive / Director
Best Contact Center Operational Manager
Best Contact Center Sales Professional
Zinzi Tunce - Sage
South Africa

Best Contact Center Supervisor
Lee Herbert - Capita
United Kingdom


Runners Up:
  • Cuma Ahmet Sarikurt of AssisTT
Best Contact Center Trainer
Best Customer Service Professional

Runners Up:
  • Florence Muranganwa of Sage
Best Contact Center Support Professional - IT
Best Contact Center Support Professional - Workforce Planning
Best Community Spirit
Sage
South Africa

Xerox
Albania

Best Contact Center - Medium (Inhouse)
B/S/H/
Turkey

Best Contact Center - Large and Mega (Inhouse)
British Gas
United Kingdom

Best Contact Center - Large and Mega (Outsourced)
eFlow
Ireland

Best Help Desk
Fiserv
Greece

Sage
South Africa

Best In Customer Service (Inhouse)
NOS
Portugal

B/S/H/
Turkey

Sage
South Africa


Runners Up:
  • Samsung Electronics Turkey
Best In Customer Service (Outsourced)
Teleperformance UK
United Kingdom

Fiserv
Greece

Best Incentive Scheme
eFlow
Ireland

NOS
Portugal


Runners Up:
  • Xerox
Best Outsourcing Partnership
Best Recruitment Campaign
Xerox
Albania

Best Technology Innovation - Internal Solution
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