Award Winners - EMEA Region 2012 | |||||
| Best Community Spirit | |||||
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Runners Up:
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| Best Contact Center - Small (Inhouse) | |||||
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| Best Contact Center - Small (Outsourced) | |||||
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| Best Contact Center - Medium (Inhouse) | |||||
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| Best Contact Center - Large (Inhouse) | |||||
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| Best Contact Center - Large (Outsourced) | |||||
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| Best Contact Center Executive / Director | |||||
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| Best Contact Center Operational Manager | |||||
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Runners Up:
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| Best Contact Center Sales Professional | |||||
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| Best Contact Center Supervisor | |||||
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| Best Contact Center Trainer | |||||
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| Best Customer Service Professional | |||||
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| Best Direct Response Campaign | |||||
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| Best Help Desk | |||||
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| Best In Customer Service (Inhouse) | |||||
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| Best In Customer Service (Outsourced) | |||||
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| Best Incentive Scheme | |||||
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| Best Contact Center Design Award | |||||
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| Best Contact Center Support Professional - IT | |||||
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| Best Contact Center Support Professional - Workforce Planning | |||||
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| Best Home / Remote Agent Program | |||||
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| Best Outbound Campaign | |||||
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| Best Outsourcing Partnership | |||||
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| Best Recruitment Campaign | |||||
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| Best Sales Campaign - Inbound or Outbound | |||||
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| Best Technology Innovation - Internal Solution | |||||
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| Best use of Self-service Technology | |||||
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| Green Contact Center | |||||
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| Quality Auditor | |||||
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