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This is a printed copy of current questions for the ContactCenterWorld.com Top Ranking Performers Awards. Note this copy does not include any routing based on answers. It is a copy of all questions and if you complete this off line, please log back into ContactCenterWorld.com to enter the information.
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Best Sales Manager - Award Entry Form

KEY / LEGEND

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IMPORTANT - No items uploaded should contain your company name (even in the file name!) or any logos or references to brands that could identify your company or any personal names to judges - this is to protect the integrity of the awards process as judges should not base any decisions on who you are but just on the quality of the information provided.
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shows questions that are for back ground information to help judges - it is not a scored / judged question

shows questions that judges will rate and score.

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1.) What type of industry would describe your operation best? (Select only one.)
 


2.) What does the contact center do? (tick all that apply) If you don't have a center select N/A


3.) What kind of contacts does your center handle? (tick all that apply) If you don't have a center select N/A


4.) What is YOUR specific job title and your key roles/responsibilities?
 





5.) How many years have you been working in this role as a Sales Manager?


6.) How many different locations do you manage?
 


7.) And how many Sales Staff?
 





8.) What are your overall sales targets (state last year) and how you did against them
 





9.) What do you sell and to whom? Please be specific so a judge can understand
 





10.) What skills/attributes do you believe a successful sales manager requires?
 





11.) What achievements have you accomplished in the last year for your company? (specify results where relevant)
 





12.) What lessons have you learnt as a sales manager?
 





13.) in your opinion, what are the TOP 3 metrics you should feed back to the leadership about the sales performance of your team?
 





14.) What additional information are you able to provide that shows why you should be considered as the best in the region for this award
 





15.) If you qualify for the regional award finals and are asked to present your skills, knowledge, experience in 15 minutes or less, to a panel for judging purposes, what would you present and why?