World Awards Conference Booking Terms & Conditions

By attending this conference you agree to ContactCenterWorld.com using your name, company name and comments obtained before, during and after the event in marketing and promotional campaigns.

ContactCenterWorld.com will release your name to select companies supporting the event. If you do not wish to have your details passed on please advise ContactCenterWorld.com in writing or via email at rajw@contactcenterworld.com

Payment
All booking fees must be paid in full before the conference starts. Payment can be made by cheque, bank transfer or credit card. Please note all credit card payments will be taken in Canadian dollars. Credit card information will not be passed on to any company.

The booking fee does not include any travel, accommodation or other related expenses other than those specifically quoted on the booking form. It is your responsibility to book directly with any hotels. ContactCenterWorld.com is not responsible for any loss, damage or injury associated or connected with your involvement with this event.

Refunds & Cancellations
Substitutions may be made up to 7 days prior to the first date of the conference by sending a written request via fax to ContactCenterWorld.com at +1-888-624-9178 / +44 (0)208 588 5440.

If you have to cancel your booking more than 30 days from the start of the conference, you will be entitled to a rebate of 50% off the total fees paid for the conference, gala and any other supporting materials from ContactCenterWorld.

If you have to cancel less than 30 days from the start of the conference, your fees are non refundable

Cancellations must be made in writing and any cancellation received less than 30 days prior to the conference start will be liable for the full registration fee. As well conference delegates who fail to attend are liable for the full fee.

Prepayments will not be refunded and invoiced sums will be payable in full, except in cases where it has been possible to mitigate loss.

100% Money Back Guarantee
To qualify for a refund, you must attend all sessions on all days of the conference and send us confirmation by email that you felt the event did not benefit you or your business and reasons why.

We will refund your conference place fee only. If you received any books or videos as part of the conference place you booked, these must be returned in re-salable order for your refund to be processed. You are responsible for all other costs such as accommodation, travel and other such expenses. Gala dinner tickets are non-refundable.

Additional Information
ContactCenterWorld.com reserves the right to change or cancel any portion of the program without prior notice.

No badges will be mailed in advance of any conference. You will receive an electronic registration confirmation that will allow you easy access to your admittance badge on site. Please proceed to the Registration counter when you arrive at the conference.

No unauthorized filming or sound recording (of anything other than your own presentation) allowed.