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At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
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When you’re deep in the weeds, so to speak, running a business and trying your best to get everything done every day, recognizing you need help can be a hard pill to swallow. If you are a business owner feeling overwhelmed, overworked and in ... Read More... April 30, 2021
The way that businesses and customers interact is always evolving. From face-to-face meetings to ordering products by mail to online forms, each step was seen as an improvement in some way by both customers and businesses. And it’s no differen... Read More... April 29, 2021 10:54 AM
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Has it been 10 or more years since your contact center designed? Are you hearing from your customers and employees that others are doing customer service and support better than you? Then now is the perfect time to take a look at what new systems and... Read More... April 29, 2021 10:44 AM
Somebody who was looking at IP PBX's should look under the hood. There are a lot of promises of what the systems can do, but there are a lot of architecture discussions without relating it to the customer’s environment. One solution may be to go all ... Read More... May 8, 2021
This week's #mondaymotivation "There Is No Elevator To Success You Have To Take The Stairs" If you have any motivational quotes or mindfulness & wellness tips of your own that you would like to share then check out the new tool that we have created. On this page, we invite you to share some examples of how you manage and deal with challenges so that your knowledge and experience can be shared with others who may use your ideas to improve the quality of their life! Submit your ideas here - https://www.contactcenterworld.com/submit-idea.aspx Who is going to spread some happiness today?