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This expanded partnership enables Five9 to resell Invoca PreSense, delivering a solution that provides contact center agents with a complete, pre-call picture of a customer’s digital activity, helping to remove friction and create a more “fluid” CX. Read More...
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Agent compliance infractions can lead to unwanted penalties for your organization. Consider this:

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Members' Updates....

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Are you planning to attend ContactCenterWorld.com events in 2023? Check the events to attend link at the top of this page. Here are some recent comments from our delegates


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Bharat Parshotam has received more votes for Industry Champion Awards Program
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