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UpCurve Acquires Contact Management Systems and Ticomix’s CRM Division
UpCurve continues to grow with acquisition of two CRM organizations.

October 23, 2017 2:59 PM
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Plantronics Wins 2017 North American Augmented Reality Technology Innovation Award
Solution combines intelligent software with sights and sounds of nature to solve pervasive problem of noise and distraction in open office environments
October 23, 2017 2:54 PM
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Industry Blogs

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Jorge Noa - How to Enrich Your Team’s Customer Service Skills?



 

A contact center is the lifeblood of any business enterprise. Higher the level of sa... Read More...
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Howard Schulman - 11 Best Practices for Quality Assurance in Call Centers
The central issue for most organizations when it comes to call center quality assurance isn’t ... Read More...
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Maintaining Customer Notes
October 24, 2017 5:00 AM
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Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...
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