Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

Click To Post Your News!

Industry News

Deployment of 8x8 callstats Enables Clinicians to Carry Out Procedures Virtually and Paves the Way for Borderless Healthcare Read More...
September 17, 2021 4:12 AM
Partnership provides online retailers with access to cloud-based phone calling capabilities, joining the existing eDesk suite that centralises their email, chat and social communications across eCommerce marketplaces Read More...
September 17, 2021 3:08 AM
Following disruptions caused by the Covid-19 pandemic, the company is investing in demand generation using various tools such as tele-calling, social media and webinars to align more with the latest market trends.
With Covid-19 having ushered in a n... Read More...

September 17, 2021 2:03 AM
The Higher Committee of Digital Government in Abu Dhabi has led the launching of ‘TAMM Mobile Solutions,’ which comprise ‘TAMM Van’ and ‘TAMM Mobile Service Centre'. Read More...
September 17, 2021 12:59 AM
More News

About us - in 60 seconds!

Submit An Article!

Featured Editorial

Call Center KPIs are essential metrics that every contact center manager needs to track and measure to ensure the performance of their contact center. Call Center managers' ultimate goal is to drive their call center operation to success. Read More...
September 17, 2021 5:00 AM
Many mid to low performing team members often think they’re doing much better than they really are, which leads them to believe they don’t have much need for improvement. You can quickly and easily change this perception using a PRP Feedback form. Read More...
September 15, 2021 5:00 AM
More Articles

Post Blog

Industry Blogs

Close Window

With Contivio’s Call Center Software, you can find satisfaction in knowing that your customers will be met with ease and accessibility when it comes to navigating your site and interacting with your representatives. 

Your Customers ... Read More...

September 16, 2021 5:00 AM
Close Window

Contivio is leveling up, and we have a new admin portal for our contact center software. Easily manageable through your browser of choice, Contivio’s new admin portal gives you access to everything you need to manage multiple people and dep... Read More...

September 16, 2021 5:00 AM
Close Window

Here at Contivio, we believe that a company is only as strong as its team. We’ve made updates to our user interface that will increase your team’s efficiency and productivity.

The Big Picture 
With a new user interface comes ... Read More...

September 16, 2021 5:00 AM
More Blogs
Search Jobs

Job Board

Dialpad Read More...
September 16, 2021 5:00 AM
Dialpad Read More...
September 16, 2021 5:00 AM
Submit Tips

Tip of the Day

1. Rolling your eyes, ‘tutting’ etc. when they make a suggestion you don’t like
2. Telling them off for things that you still do as a Manager
3. Always rewarding the highest achievers – not the best improvers
4. Never saying thank you to staff
5.... Read More...

September 18, 2021 5:00 AM
More Tips
Submit Event

Upcoming Events

The place where the world's best meet and share their best practices!

A place for professionals to learn the latest and greatest strategies and ideas and to connect with the elite in the industry. 

This is the highest rated industry event with ... Read More...

Members' Updates....

Rahmat Pertinda -

July 30, 2021 2:39 PM
Karla Marin - Today is a new day. Expect great things!
July 8, 2021 5:32 PM
Luis Guardado has connected with Adam Taylor
September 18, 2021 1:24 PM
Luis Guardado has connected with Cândido Ferreira
September 18, 2021 10:21 AM
Luis Guardado has connected with Christopher James Stewart
September 18, 2021 10:09 AM
Luis Guardado has connected with Faran Niaz
September 18, 2021 10:03 AM
Luis Guardado has connected with Ahmad Altarawneh
September 18, 2021 7:40 AM
Luis Guardado has connected with Wihandharta Wihandharta
September 18, 2021 7:35 AM
George Kurian has connected with Jeff Vahrenwald
September 18, 2021 4:52 AM
Santi Al Mufaroh has connected with Jeff Vahrenwald
September 18, 2021 4:52 AM
Luis Guardado has connected with Jeff Vahrenwald
September 18, 2021 4:52 AM
Luis Guardado has connected with Craig Snow
September 18, 2021 3:34 AM

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =