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At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
New Report Helps Marketers Navigate a New Era in Customer Engagement and Highlights Opportunities for Improvement and Growth Read More... March 5, 2021 5:00 AM
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Standing out among your competitors is no longer about having cool branding or witty content — it’s about the whole customer experience. The customer service your prospects and customers receive has a significant effect on your busines... Read More... February 20, 2021 5:00 AM
If you are a small to medium business that finds itself time-poor and lacking refined sales skills, outsourcing call centre sales could be the best decision you ever make. At Call Assist, we understand the importance of sales and its role in a wide r... Read More... February 18, 2021 5:00 AM
The pandemic has thrown everyone for a loop. Especially businesses. Many industries are struggling to handle the influx of calls or having trouble finding a way to increase cold calls with their current infrastructure. Hiring a business developme... Read More... February 15, 2021 5:00 AM
We all measure stats for calls – the number in, number abandoned, etc. Do you also measure stats for other communication channels such as e-mails, faxes etc? Last week we faxed a call center 3 times and did not receive a single call back even though ... Read More... March 7, 2021 5:00 AM
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At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
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