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Mark Littlejohn
Operations Data Management Consultant
MassMutual
233 Connections
Daniel Akre
Managing Director
UNI Partner, Inc
8 Connections
Christina Prince
Team Leader II
Realpage
41 Connections
Chuck Browne
Customer Care Operations Manager
Vivint
369 Connections
Michael Penn
Director, Sales Initiatives
Broadband Dynamics
24 Connections

Industry News

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Frost & Sullivan Recognizes Cisco for Its Cyber Security Capabilities and Customer Experience Solutions
Cisco Systems bags four awards in the Enterprise Infrastructure category
July 21, 2018 5:04 AM
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Bright Pattern's Latest Release Delivers Effortless, Personalized, Omnichannel Customer Experiences
The latest release of the easiest cloud contact center software for any size business provides innovative video chat escalation, easy-to-use agent interface updates, GDPR and PCI compliance advancements, and omnichannel communication enhancements
July 21, 2018 5:01 AM
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Allied Telecom Launches New Portal for Voice and Unified Communications Clients
Allied’s new portal provides an improved client experience for voice account management and administration.
July 21, 2018 4:17 AM
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To Address Waterlogging Issues SDMC Launches Helpline Number 23228325
In order to resolve complaints related to waterlogging in its areas, South Delhi Municipal Corporation (SDMC) on Tuesday launched dedicated helpline number 23228325 which will remain available on all working days during office hours.
July 21, 2018 3:29 AM
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Verisk
.@WoodMackenzie forecasts that #cobalt supply will exceed demand by 652 tons this year, and that will widen to 20,842 tons next year. https://vrsk.co/2NpDyxg via @business #electricvehicles
48 Minutes Ago
Premiere Global Services
Do you find value in solitude? Learn why inner connection is an important skill: http://bit.ly/2tQHzTx via @FastCompany
49 Minutes Ago
Noble Systems
http://bit.ly/2yTTAx2 Drawing inspiration from Swami Vivekananda, a 19th century Indian Hindu monk whose sayings, such as “Arise, awake, and stop not till the goal is reached,” inspired many around the world, Papegowda enrolled in night classes to learn to program.
51 Minutes Ago
GN Audio
To humans, hearing is key to our survival – it compensates for our visual blind spot and warns us of dangers. Here is all you need to know about the human ‘super sense’ – it might just keep you alive… https://blog.jabra.com/forget-looking-listen-to-whats-in-your-blind-spot

Job Board

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Customer Relations Leader
Douglas Jackson
July 20, 2018 5:00 AM
Sr Talent Acquisition Recruiter
Inktel
July 16, 2018 5:00 AM
Content Marketing Executive
Douglas Jackson
July 16, 2018 5:00 AM
Consumer Insight Analyst
Douglas Jackson
July 16, 2018 5:00 AM
Contact Centre Manager (3 month contract)
Douglas Jackson
July 16, 2018 5:00 AM

Industry Blogs

More Blogs
July 19, 2018 5:00 AM
The Connection - Verbatim or Paraphrasing: Which Call Center Script is Best for You?
Call centers use scripts for several reasons. Scripting allows you to control messaging and ensure agents are providing a consistent service experience to every customer. Scripts help move calls along efficiently. And they can reinforce your brand as... Read More...
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July 19, 2018 5:00 AM
Teleperformance - TP Talks: Hear from the Best in Business Strategies and CX

The TP Talks webinar series features some great speakers talking about real business strategies and delivering a great customer experience (CX). As companies across the globe strive to adopt more customer-centric operating models, this webinar seri... Read More...
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Tip of the Day

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Recruiting The Right Staff
July 22, 2018 5:00 AM
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Upcoming Events

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GLOBAL EVENT - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the World! Read More...
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