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At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
Cloud contact centre suite solution provider MaxContact will partner with Sydney-based OpenIQ to provide Australian enterprises with a suite of contact centre solutions. September 22, 2020 2:34 PM
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The recent health crisis has forced contact centers to quickly spin up patchwork, work-from-home solutions, or dramatically alter their physical contact center footprint. Now, with businesses evaluating a long-term strategic change toward... Read More... September 18, 2020
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I had to contact a finance company regarding a change of address. The person I spoke to amended one of the two accounts I had over the phone but refused to help with the other as I did not have my 16 digit reference number to hand. I asked if she cou... Read More... September 25, 2020
>9 out of 10 from every generation, Baby Boomers & below, say "easy-to-use online #banking capabilities are important," according to Aite Group. 61% of Young Millennials, 59% of Senior Millennials & GenXers, 54% of Baby Boomers, 42% of Seniors say they're VERY important. #fintech
Gebruik je de Voys App voor iOS en ervaar je soms dat er maar aan één kant van de lijn audio is? Hier is gelukkig een oplossing voor. Ga in de app naar instellingen en dan naar geavanceerde instellingen. Hier zet je de gesprekskwaliteit op ‘hoog’ ipv ‘standaard’. Done!
Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.
Attending the EXPO is FREE to any member of our association and you can me... Read More...
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At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
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