Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Click To Post Your News!

Industry News

Report notes that Playvox's "focus on digital is a winning strategy." Read More...
December 7, 2021 5:00 AM
 1 
The Supreme Committee for Delivery & Legacy (SC) has given information about a helpline for international fans arriving in Qatar for the FIFA Arab Cup. Read More...
December 7, 2021 2:00 AM
 25 
Spain has tabled a draft law to force banks and utility companies to offer a free 24-hour customer helpline open 365 days of the year. Read More...
December 6, 2021 11:00 PM
 53 
In a follow-up to previous research, [24]7.ai found that customer experience has not significantly improved, and many digital transformations have stalled.
[24]7.ai, a global provider in intent-driven customer experience solutions Read More...

December 6, 2021 8:00 PM
 192 
More News

About us - in 60 seconds!

Submit An Article!

Featured Editorial

Findings from a Phrasee survey reveal brand voice is coming of age as technology, culture and mindsets evolve Read More...
December 3, 2021 5:00 AM
 227 
New Longitude survey of over 5,600 people across 16 countries highlights acceptance of automated machines is growing among consumers, but transparency is key
Read More...

December 1, 2021 5:00 AM
 251 
More Articles

Post Blog

Industry Blogs

Close Window
We all know ContactCenterWorld.com is the place to meet and network with like minded professionals in the industry. You won't find people trying to connect OR sell you investments or things NOT related to our industry like some other popular b2b soci... Read More...
December 2, 2021 7:19 PM
 94 
Close Window

Changing market trends and the disruption of a global health crisis have placed unprecedented pressure on customer service operations. As a result, we are seeing more organizations standing up a Customer Experience (CX) Center of Excellence (COE) t... Read More...

December 2, 2021 5:23 AM
 96 
Close Window

The concept of omnichannel customer experience – in which companies aim to provide a set of seamlessly integrated channels that cater to customers’ preferences and deliver the most efficient resolution – has been around for over a... Read More...

November 30, 2021 9:25 AM
 122 
More Blogs
Search Jobs

Job Board

Littlefish Read More...
December 3, 2021 5:00 AM
 58 
Littlefish Read More...
December 3, 2021 5:00 AM
 74 
Submit Tips

Tip of the Day

I recently received a call from one of the telecoms companies I use for least cost routing at home. As soon as I answered the phone the person calling me asked to speak to Mr Wadhwani, I said that’s me. She responded with “For security can you give m... Read More...
December 7, 2021 5:00 AM
 1
 3990 
More Tips
Submit Event

Upcoming Events

Everything You Want To Know About The Most Prestigious Awards In The Industry! Read More...
 1232 

Members' Updates....

Raj Wadhwani - Have you seen that all members can add video greetings to their profiles? Awesome! To do this go to Edit My Profile (top right) and scroll down to the section to add a video greeting!
November 8, 2021 3:01 PM
Elif Diplen -

#mondaymotivation "Be Strong You Never Know Who You Are Inspiring!"


November 8, 2021 11:08 AM
Dwi Ananto (Indonesia) just joined our association! Welcome!
December 6, 2021 6:30 PM
Dwi Aulia Oktarinda (Indonesia) just joined our association! Welcome!
December 6, 2021 6:08 PM
Inés Martinez has connected with Ronald Jones
December 6, 2021 5:52 PM
Ayu maulaya Azkiya (Indonesia) just joined our association! Welcome!
December 6, 2021 4:10 PM
Welcome 2 New Members!: (Ayu maulaya Azkiya, Fitri Karyawati) ... Click on their name to see their profile and say hello!
December 6, 2021 4:07 PM
Irfan Dwi yulianto (Indonesia) just joined our association! Welcome!
December 6, 2021 4:04 PM
Jonathan Nuttall has connected with Stephen Pace
December 6, 2021 4:03 PM
Adeline Fricyllia Minar (Indonesia) just joined our association! Welcome!
December 6, 2021 3:56 PM

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =