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CroisiEurope to Triple UK Sales Team and Boost Agent Bookings
French river cruise line CroisiEurope has revealed plans to triple its UK sales team and bring agent bookings through its London call centre up to half of its UK business.

39 Minutes Ago
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FIS Teams Push Boundaries of Artificial Intelligence in 2017 InnovateIN48 Coding Competition
Three hundred teams from 20-plus countries took part in 2017 FIS InnovateIN48 coding competition, which wrapped up on Sept. 11-14 in Berlin.
This year’s competition focused on applying AI technologies to benefit financial institutions.

44 Minutes Ago
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Tip Of The Day: Utilize Time & Money Saving Tools https://www.contactcenterworld.com/tips.aspx?id=4e214125f79c4762a78bc9b1e7ecd310 September 22, 2017 2:30 PM
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Americas Newsletter - Friday, September 22, 2017 has now been published
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Raj Wadhwani - HOME DEPOT - Staff Training

This morning I got an email from Home Depot advising me an on line order I made for pickup was can... Read More...
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Adam Smith - Factors to Consider while Choosing the Ideal Industrial Table
Industrial tables or industrial workstations have become a staple across many industries because of ... Read More...
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Webinar: How To Enter The 2018 Top Ranking Performers Global Awards Program
Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...
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