Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Click To Post Your News!

Industry News

Deal Adds CCaaS Platform, Sales and Service Operations in Europe, Africa and Latin America to Broadvoice's High-Growth North American Operations Read More...
July 27, 2021 3:00 AM
 65 
Partnership complements ServiceNow’s existing digital channels with integrated voice and video capabilities to streamline and solve complex IT, customer, or field inquiries faster.
Read More...

July 27, 2021 1:00 AM
 72 
Managed Desktop as a Service Delivered Through Private or Public Cloud, integrated with Microsoft Teams and Contact Center to Support Remote and Hybrid Working
Read More...

July 26, 2021 11:00 PM
 72 
America’s #1 smart home security provider leverages Intrado platform to quickly deliver human-verified data to 911 centers Read More...
July 26, 2021 9:00 PM
 91 
More News

CCWorld-TV

PROGRAMMING COMING SOON!

About us - in 60 seconds!

Submit An Article!

Featured Editorial

Eliminate the stress and frustration of replacing Team Leaders by providing a career path for team members that creates a pipeline of future Team Leaders when you most need them! Read More...
July 26, 2021 5:00 AM
 170 
Sustainability is not just about minimizing the harm, but it majorly deals with doing better for your business, employees, and the world. Business leaders are moving towards the practice of promoting sustainable production with concurrent efforts. Read More...
July 26, 2021 5:00 AM
 143 
More Articles
Post Blog

Industry Blogs

Close Window

Offering around-the-clock customer service help is something most customers expect companies to provide. In fact, 75% of customers expect a resolution within five minutes when contacting customer support for help. 75% also rate fast response times ... Read More...

July 22, 2021 5:00 AM
 134 
Close Window



 







Once a scene in science fiction movies, artificial intelligence is a natural part of our daily lives today.  When we open a film from Netflix or follow a profile on Instagram and get movie or profile suggestions in ju... Read More...

July 13, 2021 5:00 AM
 186 
Close Window

At its core, selling is a conversation—it involves communication between two parties. While memorizing a script and knowing a product or service’s full suite of features is one thing, convincing a prospect of its benefits is another thi... Read More...

July 13, 2021 5:00 AM
 196 
More Blogs
Submit Tips

Tip of the Day

Approach a number of vendors and create a short list. Invite them in for demonstrations and quiz them about matters such as return on investment and implementation. Also determine whether they can provide the applications on a pilot basis, therefore ... Read More...
July 27, 2021 5:00 AM
 1
 1037 
More Tips

Members' Updates....

Karla Marin - Today is a new day. Expect great things!
July 8, 2021 5:32 PM
Esteban Creasey - Happy Wednesday!
July 7, 2021 8:26 PM
Carol Evenson has posted a new blog: 4 Ways to Keep Your Employees Safe
21 Minutes Ago
Aryono Syahputro has connected with Nugroho Juli Purnama
56 Minutes Ago
Nedal Khatib has connected with Nugroho Juli Purnama
56 Minutes Ago
Esra Eren has connected with Nugroho Juli Purnama
56 Minutes Ago
Наталия Золкина has connected with Nugroho Juli Purnama
56 Minutes Ago
Sean Hammerle has connected with Nugroho Juli Purnama
56 Minutes Ago
Danielle Brannon has connected with Kevin Lieberman
July 27, 2021 6:37 PM
These members have industry anniversaries today (Robin Whittell, Winnie Mak, Jack Dawson, Dicky Singh, Hakan Atalay, Mithum Singh, Adrian Greenwood, Bahadır Kılıç, Uğur Süsoy, Tara Edwards)
July 27, 2021 5:22 PM
These videos (Sthembiso Sibiya Merchants SA Contact Center Supervisor) have been rated up by (Mlibazisi Sibanda)
July 27, 2021 5:20 PM
Laura Cameron-Crichlow has connected with Zulfa Riza Yogatama
July 27, 2021 4:59 PM

Submit Event

Upcoming Events

The place where the world's best meet and share their best practices!

A place for professionals to learn the latest and greatest strategies and ideas and to connect with the elite in the industry. 

This is the highest rated industry event with ... Read More...
 1127 

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =