Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Click To Post Your News!

Industry News

Partnership expands opportunities for higher education providers to issue verified digital credentials to learners Read More...
September 24, 2021 2:36 PM
 33 
Service Management Group (SMG), a global customer, patient and employee experience management partner, has expanded its partnership with conversation analytics provider CallMiner. Read More...
September 24, 2021 9:48 AM
 56 
itel, an international customer experience partner based in the Caribbean, has announced plans to open a 34,000 sq. ft. contact center in Jeffersonville, Indiana. Read More...
September 24, 2021 5:00 AM
 59 
armour365™ Voice Biometrics comes with features like anti-spoof layer, replay attack detection, and one enrollment
Read More...

September 24, 2021 3:30 AM
 73 
More News

About us - in 60 seconds!

Submit An Article!

Featured Editorial

Most contact centers come across the same issues including turnover and lack of scalability. What many don't know, if that the right CCaaS platform can not only resolve those problems, but actually optimize productivity and in turn, generate revenue. Read More...
September 24, 2021 5:00 AM
 153 
The major barriers to simplification are closer to home than you may think. An effective strategy starts at the top. Ross Daniels at Calabrio reveals the best practices that successful leaders share and how resource planners can lead the way. Read More...
September 22, 2021 5:00 AM
 325 
More Articles

Post Blog

Industry Blogs

Close Window


Voice over Internet Protocol (VoIP) systems are tried and tested tools for business agility and continuity, so it’s no wonder that many companies use them. But they also come with ownership costs that you should anticipate. Read on to learn... Read More...

September 22, 2021 5:00 AM
 43 
Close Window
Are you a business that is looking for an industry-leading call centre in Geelong to assist you?
Then don’t go past our amazing services at Call Assist in North Geelong, where we can assist your business with leading inbound and outbound calls... Read More...

September 21, 2021 5:00 AM
 69 
Close Window
Conversational technologies have been on our agenda for a long time, and these technologies are expressed with various concepts such as bots, virtual assistants, digital assistants, chatbots, etc. Is it really necessary to have so many terms that we ... Read More...
September 21, 2021 5:00 AM
 65 
More Blogs
Search Jobs

Job Board

Dialpad Read More...
September 23, 2021 5:00 AM
 23 
Velocity Read More...
September 23, 2021 5:00 AM
 23 
Submit Tips

Tip of the Day

Recently I sat through a very punchy and expertly produced TV commercial. It was all about e-business and how this company could help you achieve your business goals with a range of business solutions including hosting. The sad thing was that all the... Read More...
September 24, 2021 5:00 AM
 1847 
More Tips
Submit Event

Upcoming Events

The place where the world's best meet and share their best practices!

A place for professionals to learn the latest and greatest strategies and ideas and to connect with the elite in the industry. 

This is the highest rated industry event with ... Read More...
 5093 

Members' Updates....

Rahmat Pertinda -


July 30, 2021 2:39 PM
Karla Marin - Today is a new day. Expect great things!
July 8, 2021 5:32 PM
Luis Guardado has connected with Chidiogo
September 24, 2021 10:47 AM
Nessma Ali has connected with Chidiogo
September 24, 2021 10:47 AM
Mukurasi Vincent has connected with Chidiogo
September 24, 2021 10:47 AM
ANA Asoy-Duran has connected with Chrystiadi Harris Purwantoro
September 24, 2021 3:45 AM
Luis Guardado has connected with Chrystiadi Harris Purwantoro
September 24, 2021 3:45 AM
Thayer Alsafadi has connected with Chrystiadi Harris Purwantoro
September 24, 2021 3:45 AM
Santi Al Mufaroh has connected with Chrystiadi Harris Purwantoro
September 24, 2021 3:45 AM
Mlibazisi Sibanda has connected with Chrystiadi Harris Purwantoro
September 24, 2021 3:45 AM
Hery Septiadi has connected with Chrystiadi Harris Purwantoro
September 24, 2021 3:45 AM
Nessma Ali has connected with Chrystiadi Harris Purwantoro
September 24, 2021 3:45 AM

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =