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Friski Riandini
Customer Service Social Media
PT Telekomunikasi Indonesia
218 Connections
Ali Alshaikh
Contact center infrastructure manager
Riyad bank
4 Connections
Ali Özgür Karal
Head of Customer Relations and After Sales Transactions
ENERJISA
103 Connections

Premium Content

Ahli United Bank Enriches Digital Customer Experience with Altitude Software
Bahrain’s Ahli United Bank (AUB) delivers a unique digital experience by offering a first-of-its-kind Visual IVR and Video Banking service in the Middle East to its customers
October 4, 2019 2:44 PM
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October 13, 2019 7:34 PM
Telnyx
Telnyx helps #ConversationalAI platforms deliver authentic interactions through low latency and real-time media streaming. Find out more: https://tlyx.co/1010tw-fsconvai
October 13, 2019 7:31 PM
Zendesk
Do you know the 5 most important customer service techniques? We do, so we put them in a blog post for you. https://zdsk.co/5Techniques
October 13, 2019 7:25 PM
Mitel
Is it time to give machines a voice in your business? This quick read can help you decide: https://bddy.me/35zKjXw #IoT #UC
October 13, 2019 7:03 PM
CallTower
Are you ready to make money selling #MicrosoftTeams ? Join our on-demand webinar exploring how you can boost sales with Microsoft's newest #collaboration solution: https://tinyurl.com/y2zyf58o
October 13, 2019 7:03 PM
LanguageLine Solutions
Nearly 90 percent of U.S. population growth will come from immigration. The result? By 2045, ethnic minorities will be in the majority. Our new infographic paints a picture of America's multicultural future. https://hubs.ly/H0k0Xgl0

Members' Updates....

Shekelia Campbell (United States) just joined our association! Welcome!
October 13, 2019 6:52 PM
Nishikant has connected with Ramandeep Singh Nagi
October 13, 2019 6:48 PM
Hala Adel has connected with Brent David
October 13, 2019 1:42 PM
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Jessica Fisher has connected with Brent David
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Breed Love has connected with Brent David
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Joneal Wade has connected with Brent David
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Amber Jordan has connected with Brent David
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Washington Phiri has connected with Brent David
October 13, 2019 1:42 PM

Job Board

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Meter Reader
Echo Managed Services
October 9, 2019 5:00 AM
IT Desktop Support
CallFire
October 3, 2019 5:00 AM
Senior Product Marketing Manager
CallFire
October 2, 2019 5:00 AM
Customer Support Specialist
CallFire
September 24, 2019 5:00 AM
AR Clerk
CallFire
September 20, 2019 5:00 AM
Creative Services Project Manager
CallFire
September 20, 2019 5:00 AM

Industry Blogs

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October 9, 2019 5:00 AM
PATLive - 5 Simple Ways to Make Your Customer Service Shine Into the New Year
The end of the year is headed towards us full steam. Before we know it, we’ll be in the hectic holiday season and then, bam! 2020 will be here. There’s nothing like the upcoming close to the year to create some urgency in your business. A... Read More...
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October 9, 2019 5:00 AM
Integrated Telemanagement Services - Tips and tricks for collecting customer data


Businesses have more access to customer data than ever before, and that trend will likely continue in the future. The insights you get from all that data are valuable. However, a lot of data is unnecessary or possibly even problematic. To ensure ... Read More...
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October 8, 2019 5:00 AM
BrainSell Technologies - [On-Demand Webinar] CRM Comparison: Salesforce vs. HubSpot
86 of the 397 CRM options on G2 Crowd have a rating of at least 4 stars.
You know you need to invest in a CRM platform, you just need to invest in the right one for your business.
It sounds easy enough but with the onslaught of informatio... Read More...
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Increase Spending Where It's Visible
October 14, 2019 5:00 AM
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2019 GLOBAL CONFERENCE - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES
2019 GLOBAL CONFERENCE - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES .
14th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend ... Read More...
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