[HIDE]

Build Your Professional Network! Log in now (Not a member? click here to register FREE)

Richard DeMonte
Director, Business Operations
Scivantage
34 Connections
Raul Polanco
Contact Center Supervisor
IGT USA
34 Connections
Walter Ngotho
Social Media Manager
Sportpesa
91 Connections
Alex Sauickie
Chief Operating Officer
Scivantage
73 Connections

Industry News

Click To Post Your News! | More News
Toll-free Helpline for Elderly
he district administration has announced to launch a toll free number 181 for senior citizens in distress.
19 Minutes Ago
Best Buy Expands Geek Squad’s Role through Total Tech Support
The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV.
May 28, 2018 9:34 AM
 25 
Share
Charter Spectrum Closes Cheyenne Call Center, Cuts 60 Jobs
Charter Spectrum has closed its Cheyenne call center, laying off 60 workers.
May 28, 2018 8:26 AM
 24 
Share
Omaha Losing Nearly 100 Jobs with Company's Exit
A company that operates call centers intends to close its Omaha operations next week, costing the city nearly 100 jobs.
May 28, 2018 7:17 AM
 34 
Share

Latest Tweets

Industry Social Feed!
7 Minutes Ago
mplsystems
Customer Service Director @mplSystems was interviewed by @ABridgwater and featured in a special report on @thetimes @raconteur http://ow.ly/tUo450hoqMX #futureofcustserv
22 Minutes Ago
Autotask Corporation
Download @Datto 's latest eBook, "GDPR Made MSPeasy" the ultimate guide for #MSPs on how to boost profits with the #GDPR Opportunity, http://bit.ly/2s0b6tR
31 Minutes Ago
Handicall
Idées pour un meilleur accès aux soins : appel à projets ! https://hndcp.fr/a10870?utm_source=dlvr.it&utm_medium=twitter
38 Minutes Ago
Interglobe Technologies
#IGT provides a robust IT infrastructure that seamlessly manages operations with a high degree of #automation and #standardisation . Read more- https://buff.ly/2GTA5Ud

Job Board

Search Jobs | Post Job (FREE)
Internal Resource Deployment Manager
Douglas Jackson
May 25, 2018 5:00 AM
Project Manager - Contact Centre (INTERIM)
Douglas Jackson
May 25, 2018 5:00 AM
Senior MI Analyst
Douglas Jackson
May 25, 2018 5:00 AM
Professional Collections Representative
Convergent
May 24, 2018 5:00 AM

Industry Blogs

More Blogs
May 25, 2018 5:00 AM
Teleopti - The Reality of AI for WFM – What it Means for Software Performance and Contact Center Processes
Following the launch of Teleopti’s Artificial Intelligence (AI) initiative, infusing core WFM with machine learning to make it more efficient and adaptive, Jeremy Hamill-Keays looks at the reality of AI for WFM. What is AI really and what effec... Read More...
 51 
Share
May 24, 2018 5:00 AM
Dialogic - Telecom Meets Digital: The Importance of Establishing Controls
Access to the internet has never been easier. Your phone has wifi data while at home and wireless data while on the go. Your favorite café and store offer wifi to guests. Your work files can be accessed remotely from across the world. While we... Read More...
 60 
Share
May 24, 2018 5:00 AM
Douglas Jackson Limited - The Missing Link to Employee Engagement
In a world where customers and employees have an ever-growing number of platforms to discuss and rate your company, customer and employee experience must be at the forefront of every successful businesses strategy;
‘Businesses that have an emp... Read More...
 60 
Share

Tip of the Day

Read More
Front Line Input
May 28, 2018 5:00 AM
 1
 160 
Share

Upcoming Events

Submit Event
AMERICAS - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
 3215 
Share