When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.
Cookies used
ContactCenterWorld.com
Performance Cookies
Active
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
Cookies used
Google Analytics
Functional Cookies
Active
These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.
Cookies used
Twitter
Facebook
LinkedIn
Targeting Cookies
Active
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
Cookies used
LinkedIn
This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties
Onecom announces another strand to its strategic partnership with Vodafone, with a five-year agreement to add Vodafone Software Defined Networking Solutions to its OneCloud Managed Service Platform. Read More... March 6, 2021 5:07 AM
New capability allows brands to build customer trust, optimize their experience and communicate with customers where they already are: directly within Google Search and Maps Read More... March 6, 2021 5:00 AM
World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and Guatemala City, Guatemala was awarded two medals in the 15th annual Global Top-Ranking Performers Awards from ContactCenterWorld.com, the Global Association for Contac... Read More... March 6, 2021 3:30 AM
At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
New Report Helps Marketers Navigate a New Era in Customer Engagement and Highlights Opportunities for Improvement and Growth Read More... March 5, 2021 5:00 AM
Global research finds consumers won’t click “buy” if returns aren’t easy, shipping and delivery isn’t trackable, and data security isn’t a priority Read More... March 3, 2021 5:00 AM
Standing out among your competitors is no longer about having cool branding or witty content — it’s about the whole customer experience. The customer service your prospects and customers receive has a significant effect on your busines... Read More... February 20, 2021 5:00 AM
If you are a small to medium business that finds itself time-poor and lacking refined sales skills, outsourcing call centre sales could be the best decision you ever make. At Call Assist, we understand the importance of sales and its role in a wide r... Read More... February 18, 2021 5:00 AM
The pandemic has thrown everyone for a loop. Especially businesses. Many industries are struggling to handle the influx of calls or having trouble finding a way to increase cold calls with their current infrastructure. Hiring a business developme... Read More... February 15, 2021 5:00 AM
On a recent business trip to a contact center expo, I noticed a fantastic voucher offer for a reduced cost meal for 2 at a leading diner in with the airline cutlery pack handed to us with lunch. When I read the small print I noticed that the voucher ... Read More... March 6, 2021 5:00 AM
Login to Network
At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
17 
