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Gayathri (G3) Krishnamurthy
Product Marketing Director
NICE inContact
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Supervisor II
Realpage
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Operations Data Management Consultant
MassMutual
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VP, Product and Segment Marketing
NICE inContact
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North America Region Consumer Care Senior Manager
Whirlpool Corporation
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Opus Research
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Industry News

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Kobie Opens New Office in Dallas
Loyalty marketing firm expands operations into Dallas metropolitan area to enhance client services and deliver seamless customer experiences
35 Minutes Ago
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Arizona Tech Company Expands Operations, Creates Job Opportunities
Arizona-based international call center company Valor Global announced it is expanding operations in Arizona, creating 1,000 new jobs over the next 12 months.
September 24, 2018 9:04 PM
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Call Center Alorica Plans to Expand Workforce
Company to hire 625 people for call center
September 24, 2018 8:00 PM
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Mercado Libre Selects Talkdesk to Power Sales Teams in Latin America
E-commerce technology company in Latin America chose Talkdesk for its fast implementation, ease-of-use and growth scalability
September 24, 2018 6:56 PM
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Vizolution
Finovate Fall 2018: Q+A with Regional Sales Director of Canada > https://bit.ly/2Q3qAqw #Finovate #VizolutionInNewYork
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Flowroute
Check out Flowroute's new PoPs to drive even more reliability for your voice services http://j.mp/2MYERTs #Voice #SIPTrunking #SIPTrunk
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CCT Solutions
#cctsolutions proud to be selected #CCTR #Omnichannel the 10 innovative #contactcenter solution providers http://bit.ly/2DJ0HWt
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NewVoiceMedia
The road to more great conversations begins with #NVM at #DF18 ! Come see us! We'll be giving away some great swag and prizes including and Elby e-bike!

Job Board

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Contact Centre Manager (Sales and Service)
Douglas Jackson
September 20, 2018 5:00 AM
Contact Centre Manager/Customer Experience Manager
Douglas Jackson
September 20, 2018 5:00 AM
Digital Communications Executive
Douglas Jackson
September 19, 2018 5:00 AM
Outbound Sales Reps Needed for Access Worldwide & Spectrum
Access Worldwide
September 18, 2018 5:00 AM
Genesys Routing Developer
AV Staffing Solutions
September 18, 2018 5:00 AM

Industry Blogs

More Blogs
September 23, 2018 5:00 AM
Call Assist - Make your Geelong business more effective with our business surveys
Every successful business is striving to be a leader in its market and the competition is fierce.
But we can help you forge to the front with our professional business survey services. By carrying out business surveys in your Geelong company’s... Read More...
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September 21, 2018 5:00 AM
Teleopti - 7 Steps to Smarter Scheduling in Contact Centers
From virtual teams to car pooling, running a contact center today is complicated business but it doesn’t have to be that way.  Nick Brook at Teleopti reveals 7 ways workforce management solutions hold the key to smarter, flexible schedulin... Read More...
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September 20, 2018 5:00 AM
UJET - Mapping your customer journey is just the first step

The customer journey is a great way to conceptualize the time it takes for customers to become aware of your product all the way through to shouting their praise from the rooftops. Each step the customer takes moves them closer, or further away, ... Read More...
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Tip of the Day

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Build A Picture
September 24, 2018 5:00 AM
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Upcoming Events

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GLOBAL EVENT - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the World! Read More...
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