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WORKING FROM HOME?!



At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.

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Industry News

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Orbita Expands COVID-19 Bot Solutions to Support New Front-line Response Demands
Orbita announces the expansion of its solution offerings to support health systems, hospitals, employers, and government agencies now managing wide-ranging populations with limited resources in response to COVID-19.
April 2, 2020 4:44 AM
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Premium Content

Working Solutions Advises Businesses to Rethink Training in a COVID-19 World
Working Solutions, a leader in on-demand contact center services, has educated 100,000s of remote workers over nearly 25 years. With the coronavirus, Tamara Schroer, a 20-year veteran in virtual education, offers five tips for businesses to teach their new remote workers.


March 27, 2020 1:38 PM
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Vonage Release Multiple New Free Services
Press release covering a range of fee services offered by Vonage to assist businesses during the Covid-19 pandemic
March 22, 2020 10:13 PM
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Call Center Studio Partners with Google to Migrate Call Centers to Remote Work against COVID-19 Threat.
CCW members can benefit Google-backed funding for 200-1000 seat range operations to migrate to remote work by Call Center Studio.

March 16, 2020 3:34 PM
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Opus Telecoms
Our customer @AFNCCF contacted us for urgent assistance in rolling out home-working for all staff and we were able to respond immediately. Read more about how we successfully deployed #HomeWorking with minimal disruption http://ow.ly/21Kv30quqrU #BusinessAsUsual #RapidDeployment
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49 Minutes Ago
Elision TechnoLab LLP
Combat COVID 19 spread with a "Remote Work Model". Elision offers "Remote Agent" to make this model successful. Read more here: https://www.elisiontec.com/remote-work-model-with-call-center-solution-part-2/ #COVID19Pandemic #workfromhome #Remotework #callcentersolution #Callcentersoftware #DialShree
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Sensiple
Social distancing is the best way to wrestle against the COVID-19 pandemic. Let’s all realize the magnitude of the threat posed by this deadly virus and protect ourselves. It is our chance to unite together for social distancing! #Industry4 #COVID19 #Pandemic #SocialDistancing
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IGT Solutions
Recognizing the efforts of some of our brave team members. We applaud your valour and thank you for your commitment, Tarun!. #staysafe from #coronavirus
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April 2, 2020 6:14 AM
MyOperator
Certainly, #F2Fmeetings are risky in the current situation. But, would that mean no revenue for your company? Well, empower your agents to #CloseTheDeal on calls. Ensure complete safety and minimal business loss with MyOperator Solution >> http://myo.bz/33do

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What Do You Need?
April 2, 2020 5:00 AM
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Industry Blogs

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March 31, 2020 5:00 AM
Call Assist - The inbound call centre assisting Geelong businesses to prevent admin overload
Call Assist helps businesses by providing a local, trustworthy inbound call centre for the Geelong region. As the world changes rapidly it’s easy for businesses to get snowed under in admin, to the point where they don’t have time to carr... Read More...
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March 31, 2020 5:00 AM
Teleperformance - Key Points: The CX Lab’s 2019 Global CX Survey

Teleperformance’s Customer Experience Lab (CX Lab) continues to generate important insights to help companies and brands improve their customer experience strategy. For years, the CX Lab has helped clients interact better with their customers... Read More...
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March 30, 2020 5:00 AM
Douglas Jackson Limited - 6 Top Tips For Video Interviews
With the nations home-working in full swing, there have been a number of changes for us all day to day.
From battling with the youngest family members, prioritising home-schooling over spending time out in the garden whilst the sun is shining, to sh... Read More...
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2020 EMEA - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

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2020 AMERICAS - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

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2020 APAC - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
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100's of best practice tips and ideas from contact center professionals Read More...
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