When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
BECOME A MEMBER TODAY TO:
+ Much More
TELL A FRIEND
Tell a Friend!
Share this page with your contacts and let them know you visit ContactCenterWorld.com
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Placement marks the first designation as a leader for Genesys in the WFO market, a significant milestone as the company continues to focus on orchestrating people-centric experiences Read More... December 7, 2021 1:00 PM
We all know ContactCenterWorld.com is the place to meet and network with like minded professionals in the industry. You won't find people trying to connect OR sell you investments or things NOT related to our industry like some other popular b2b soci... Read More... December 2, 2021 7:19 PM
Changing market trends and the disruption of a global health crisis have placed unprecedented pressure on customer service operations. As a result, we are seeing more organizations standing up a Customer Experience (CX) Center of Excellence (COE) t... Read More... December 2, 2021 5:23 AM
The concept of omnichannel customer experience – in which companies aim to provide a set of seamlessly integrated channels that cater to customers’ preferences and deliver the most efficient resolution – has been around for over a... Read More... November 30, 2021 9:25 AM
I recently received a call from one of the telecoms companies I use for least cost routing at home. As soon as I answered the phone the person calling me asked to speak to Mr Wadhwani, I said that’s me. She responded with “For security can you give m... Read More... December 7, 2021 5:00 AM
Everything You Want To Know About The Most Prestigious Awards In The Industry! Read More...
Raj Wadhwani - Have you seen that all members can add video greetings to their profiles? Awesome! To do this go to Edit My Profile (top right) and scroll down to the section to add a video greeting! November 8, 2021 3:01 PM