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Western & Southern Financial Group
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Industry News

Click To Post Your News! | More News
Enghouse Interactive’s CCSP Platform Helps GCI Deliver Omni-channel Contact Center Capability in the Cloud
Housing and homelessness charity, Shelter, take to the cloud for greater business agility with GCI’s new Cloud Contact Center
April 20, 2018 3:47 AM
 44 
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Capita Receives Welcome Boost as it Wins Contract Extension with BBC
Capita will continue to provide the BBC with audience feedback, ideas for programme-making and new ways to encourage public participation
The deal will extend Capita’s contract with the BBC for an initial five years

April 20, 2018 2:20 AM
 45 
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Nationwide Safe Schools Call Centres Will Help Keep Children Safe
The call centre recorded 1034 cases of crime in the 2017/18 financial year, including 27 cases of weapon possession and 214 cases of gang-related shootings and 595 assault cases.
April 20, 2018 12:54 AM
 39 
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300 Complaints a Month over South Africa's Health Facilities
The Office of Health Standards Compliance (OHSC) has seen a surge in complaints to its consumer hotline in the wake of the Life Esidimeni tragedy‚ it told parliament on Wednesday.
April 19, 2018 11:27 PM
 48 
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Capita
Want a role where you’ll develop skills and experience? With training and support on hand, Capita Employee Benefits is a great place to grow your career. https://buff.ly/2JPKXFg #jobsinaheffiend #seniorpensionsadministrator #recruiting #jobs #sheffield #capitaemployeebenefits
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Cognizant Technology Solutions
Your brand's survival depends on applying #AI , #VR and #analytics . http://cogniz.at/2pwvu3u #travel #airlines
22 Minutes Ago
NASSCOM
As one of the most crucial elements in the #technology revolution underway, #IoT is expected to create a global revenue of $3 trillion in 2020 with installed units expected to grow to 20.8 billion by 2020.
31 Minutes Ago
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CallTower at @Channel_Online Expo mean #WorkHardPlayHard ! The @Avant_CCC Party at TAO Vegas is bumpin’
47 Minutes Ago
Intelenet Global Services
We are humbled and excited to announce that Team Intelenet has been shortlisted in all categories of GSA Professional Awards 2018. #GSA

Featured Editorial

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Minimum Technology for Inbound Call Center Vendors
April 20, 2018 5:00 AM
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Introducing Gen Z – “Millennials on Steroids”
April 19, 2018 5:00 AM
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Members' Updates....

APAC Newsletter - Friday, April 20, 2018 has now been published
37 Minutes Ago
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Shelly Supit has connected with Mohamad Irvan
April 20, 2018 6:26 AM
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Joar Ckuco has connected with Mohamad Irvan
April 20, 2018 6:26 AM
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Billy Chen has connected with Mohamad Irvan
April 20, 2018 6:26 AM
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Mirza Afifa has connected with Mohamad Irvan
April 20, 2018 6:26 AM
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Parmeshwar Karkale has connected with Mohamad Irvan
April 20, 2018 6:26 AM
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Mutia Balkis has connected with Mohamad Irvan
April 20, 2018 6:26 AM
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Aditya Cakrawidya has connected with Mohamad Irvan
April 20, 2018 6:26 AM
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M. Rizky Panji Indra has connected with Mohamad Irvan
April 20, 2018 6:26 AM
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Job Board

Search Jobs | Post Job (FREE)
Contact Centre Manager (Web Chat)
Douglas Jackson
April 19, 2018 5:00 AM
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Customer Service Manager
Douglas Jackson
April 19, 2018 5:00 AM
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Data Analyst – 6 month contract
Douglas Jackson
April 19, 2018 5:00 AM
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Senior Data Analyst
Douglas Jackson
April 19, 2018 5:00 AM
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Business Analyst – IT focused
Douglas jackson
April 19, 2018 5:00 AM
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Conseiller de Clientèle en Français – Webhelp, Porto
Webhelp Porto
April 18, 2018 5:00 AM
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Industry Blogs

More Blogs
April 18, 2018 5:00 AM
VoIP Supply - Office Solutions with Refurbished IP Phones & Wireless Headsets
Are you looking for a complete IP phone and headset solution for your workplace, but have a limited budget? Consider buying a Refresh IP phone from our refurbished stock and pairing it with a wireless or wired headset.
Here are a few examples of wh... Read More...
 36 
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April 18, 2018 5:00 AM
VoIP Supply - What is the Password for the RenegadePBX Pro 75?
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with ever... Read More...
 31 
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April 17, 2018 5:00 AM
Welsh Contact Centre Forum - New Welsh Contact Centre Forum Membership Packages Announced

New Associate Membership Packages
Platinum
1 year Membership
2 x people to 4 x quarterly forum meetings a year
1 x stand at 1 x quarterly forum meeting
4 x marketing emails within year of membership
Website presence
Marketing of any events/n... Read More...
 40 
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Tip of the Day

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Measuring Performance
April 20, 2018 5:00 AM
 92 
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Event Videos

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February 6, 2018 5:00 AM
How to email and live chat with connections
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February 6, 2018 5:00 AM
How to set up and update your professional profile
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Upcoming Events

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EUROPE, MIDDLE EAST & AFRICA - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
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