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About 420 Victorian Centrelink call centre staff have been sacked in a move the federal opposition called a "disgraceful" attack on workers administrating the nation's safety net amid a deep recession. Read More... October 22, 2020 12:55 PM
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At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
ISG Provider Lens™ report sees many enterprises embracing contact center outsourcing vendors and automation to handle basic customer queries Read More... October 19, 2020
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Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.
Attending the EXPO is FREE to any member of our association and you can me... Read More...
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At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
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