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Enghouse Interactive Announces Microsoft Office 365 Contact Center Solutions for North America at Microsoft Ignite 2017
The company extends its Communications Center solution with integration to Office 365, and empowers contact centers in North America with a choice of hosted, hybrid or on-premise environments
September 25, 2017 7:15 PM
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Telstra Announces Unified Communications Solution Liberate
Telstra has announced Liberate, a unified fixed and mobile communications and collaboration solution native to the telco's core network, developed in partnership with BroadSoft.
September 25, 2017 5:00 AM
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September 25, 2017 6:46 PM
Ironic! https://twitter.com/realDonaldTrump/status/387565483303923712 ContactCenterWorld added, Donald J. Trump Verified account   @realDonaldTrump President should not be telling the Washington Redskins to change their name-our country has far bigger problems! FOCUS on them,not nonsense
September 25, 2017 4:54 PM

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Industry Blogs

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Raj Wadhwani - HOME DEPOT - Staff Training

This morning I got an email from Home Depot advising me an on line order I made for pickup was can... Read More...
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Adam Smith - Factors to Consider while Choosing the Ideal Industrial Table
Industrial tables or industrial workstations have become a staple across many industries because of ... Read More...
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Expect Shrinkage
September 25, 2017 5:00 AM
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Webinar: How To Enter The 2018 Top Ranking Performers Global Awards Program
Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...
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