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CroisiEurope to Triple UK Sales Team and Boost Agent Bookings
French river cruise line CroisiEurope has revealed plans to triple its UK sales team and bring agent bookings through its London call centre up to half of its UK business.

September 22, 2017 6:54 PM
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FIS Teams Push Boundaries of Artificial Intelligence in 2017 InnovateIN48 Coding Competition
Three hundred teams from 20-plus countries took part in 2017 FIS InnovateIN48 coding competition, which wrapped up on Sept. 11-14 in Berlin.
This year’s competition focused on applying AI technologies to benefit financial institutions.

September 22, 2017 6:49 PM
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Tip Of The Day: Utilize Time & Money Saving Tools https://www.contactcenterworld.com/tips.aspx?id=4e214125f79c4762a78bc9b1e7ecd310 September 22, 2017 2:30 PM
Executive Interview : Award Winners 2017 - Exclusive Interview With Simon Tong from HKT https://www.contactcenterworld.com/view/contact-center-executive-interview/award-winners-2017-exclusive-interview-with-simon-tong-from-hkt.aspx September 21, 2017 1:38 PM

Members' Updates....

Mark Granot (Israel) just joined our association! Welcome!
September 23, 2017 10:12 AM
These members have birthdays today (Ahmad Ali, Chyntia Arthaviena, Fernanda Vaz, Navinther Nair, Aditya Gupta, Kaushik Saha, Mark Nadeau) ...click on their name and send a happy birthday message!
September 23, 2017 5:00 AM
Annvi Fuller has connected with Mohammed Kachouan
September 22, 2017 11:01 PM

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Industry Blogs

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Raj Wadhwani - HOME DEPOT - Staff Training

This morning I got an email from Home Depot advising me an on line order I made for pickup was can... Read More...
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Adam Smith - Factors to Consider while Choosing the Ideal Industrial Table
Industrial tables or industrial workstations have become a staple across many industries because of ... Read More...

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Keep Cost In Perspective
September 23, 2017 5:00 AM
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Webinar: How To Enter The 2018 Top Ranking Performers Global Awards Program
Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...
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