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Raul Polanco
Contact Center Supervisor
IGT USA
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Walter Ngotho
Social Media Manager
Sportpesa
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Mikhail Rogov
Vice President, Application Development
Scivantage
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Dick Bucci
Communications - Consultant
Pelorus Associates
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Daniel Persuitte
Program Manager, Scrum Master
MassMutual
510 Connections

Industry News

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Eric Kligman Joins Medical Guardian Leadership Team as Director of Customer Care
Medical Guardian, a provider of medical alert systems, announced that Eric Kligman has joined the company as its new Director of Customer Care. I
10 Minutes Ago
Genesys Recognized as a Leader in Gartner's Annual Magic Quadrant
Genesys has been named a Leader in the Gartner 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide1.
May 23, 2018 2:41 PM
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Enghouse Interactive’s CCSP Provides Group of Gold Line with Flexible, Scalable Platform for Cloud Contact Center
GLCCaaS is a timely addition to the GL CloudConnect portfolio that meets market demand for CCaaS; new offering positions company as single-source partner for customer communications
May 23, 2018 11:50 AM
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Startel Announces New Chief Customer Officer Position
Renita Dorty will begin the new role of Chief Customer Officer (CCO) for the three companies.
May 23, 2018 3:50 AM
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May 23, 2018 1:46 PM
Verisk
.@Greentechmedia : Last month’s first-ever small modular reactor design approval could usher in a new era for #nuclearpower . https://vrsk.co/2rQRUhN #fossilfuels
May 23, 2018 12:29 PM
Voicelogic
Are you ambitious and driven and often find it tough to ask for help when you need it? For you, individual tasks that require persistence are best, but it's important to have an authority figure who will point out when you need to seek assistance. #entrepreneur #timemanagement
May 23, 2018 11:50 AM
ContactCenterWorld
News : Enghouse Interactive’s CCSP Provides Group of Gold Line with Flexible, Scalable Platform for Cloud Contact Center https://www.contactcenterworld.com/view/contact-center-news/enghouse-interactives-ccsp-provides-group-of-gold-line-with-flexible-scalable.aspx

Job Board

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Customer Service Agent- In-Bound
Worldwide BPO & Call Centres
May 22, 2018 5:00 AM
Collections Agent
Worldwide BPO & Call Centres
May 22, 2018 5:00 AM
Kundtjänstmedarbetare Stockholm Viasat
Transcom WorldWide
May 22, 2018 5:00 AM
Kundtjänstmedarbetare Borås 11 Juni
Transcom WorldWide
May 22, 2018 5:00 AM
Payment Processor/Scanner
Convergent
May 22, 2018 5:00 AM
PHI Customer Service Supervisor
Convergent
May 22, 2018 5:00 AM

Industry Blogs

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May 22, 2018 5:00 AM
Specialty Answering Service - 8 Times You Wish You Activated An Answering Service Free Trial

How often do you sign up for something for free and never use it, or use it once and forget about it? We were asking the same questions and wanted to identify what time is the best time for a business to take advantage of an answering service&rsquo... Read More...
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May 21, 2018 5:00 AM
VoIP Supply - New VoIP Hardware Roundup May 2018: New DECT Solution, Headsets and more!
Have you checked out the latest VoIP hardware this month? If you are looking to upgrade your VoIP system, there’s no time like present! Let me quickly walk you through the latest innovations this May:

The Yealink W41P DECT Solution

If you... Read More...
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May 17, 2018 5:00 AM
VoIP Supply - Refurbished Polycom VVX410 Review: Like-New VoIP Phones at a Lower Cost

Our Refresh program is one of a kind.  It is the opportunity to purchase “like-new” VoIP equipment at a lower cost. This is especially nice for resellers and business owners buying in larger quantities.
 

While we co... Read More...
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Document Processes
May 23, 2018 5:00 AM
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AMERICAS - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
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