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NPOwer, a mental health support programme and 24-hour toll-free helpline for non-profit organisations (NPOs), has been launched by Tshikululu Social Investments and the South African Depression and Anxiety Group (SADAG). Read More... January 26, 2021 3:37 AM
At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
CommPeak has officially launched its new business-ready Softphone, built to take the hassle out of internet calling. This new app has an intuitive and easy-to-operate interface, allowing you to make and receive calls over the internet with just a few clicks. January 22, 2021 2:24 PM
Get the Best Deal: How to Compare Answering Service Companies With so many answering service companies in the market, you want to be sure you’re getting the best deal. Learn how to compare the best from the rest with our buying guide. About... Read More... January 21, 2021 5:00 AM
Cybercriminals are always on the lookout for ways to steal information, so you should seek to beef up your data protection. One such way is with biometric authentication on mobile devices. Authenticate your profile on your mobile device Chrome ... Read More... January 20, 2021 5:00 AM
‘If you had an incredibly high number of brilliant leaders in your business right now, what difference would it make to the culture, to the environment and to the results that your business were getting?’
This was just one of the quest... Read More... January 19, 2021 5:00 AM
Ever been in a contact center where the calls don’t come in when they are supposed to? When your company sends out information packs, make sure someone checks the telephone number or even that there is one! We once came across a major UK bank who sen... Read More... January 26, 2021 5:00 AM