Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Dedi Hayadi
Team Leader of Environment’s Department
0
MEMBER
Thamer Noori
Director of Industrial Security and Safety Dept.
84
Click To Post Your News!

What's Happening Today! - Industry News

By integrating with SAP S/4HANA Utilities, InvoiceCloud allows Utilities to fully leverage the billing and payment experience to drive digital adoption and streamline payments.
Read More...

June 20, 2024 11:10 PM
 1 
GOCare, a SaaS provider of digital experience software, is thrilled to announce its partnership with LiveOak Fiber. Read More...
June 20, 2024 9:53 PM
 1 
EquiVista by Lighthouse Works delivers a more accessible interface for Genesys Cloud
Read More...

June 20, 2024 8:37 PM
 1 
Intrado Life & Safety (“Intrado”), a global provider in emergency communication services and end-to-end solutions, announced the general availability of Intrado LifeHub. Read More...
June 20, 2024 7:20 PM
 1 
Now available for customers of Avangrid’s New York subsidiaries, NYSEG and RG&E
Read More...

June 20, 2024 6:04 PM
 1 
Wins Gold Award at the 2024 Globee® Awards for Customer Excellence Read More...
June 20, 2024 4:48 PM
 1 
Showing 1 - 6 of 6195 items
Read More Items

NEXTGEN-TV

NEXTGEN-TV PROGRAMMING

PROGRAMMING COMING SOON!

Submit Tips

Tip Of The Day!

As consumers become more aware of premium rate ‘high cost to call’ numbers it is worth considering the potential implications of using such numbers. Traditionally premium numbers have been used by the adult entertainment industry and corporations usi... Read More...
June 21, 2024
 3424 
Showing 1 - 1 of 1097 items
More Tips

About us - in 60 seconds!

Submit An Article!

Featured Editorial

Only 3% of companies are currently customer-obsessed and put their customers’ needs front and center Read More...
June 21, 2024
 1 
A commissioned study, conducted on behalf of Zeta Global, finds that most organizations track customer lifetime value (CLV), but few apply it to their marketing strategies and tactics
Read More...

June 19, 2024
 121 
Improved payment experiences are vital to merchants, with 94% considering payments a strategic priority Read More...
June 7, 2024
 496 
New data reveals that 90% of B2C marketing and sales leaders cite team alignment as key to growth, yet only 10% actually achieve it. Read More...
June 5, 2024
 555 
Showing 1 - 4 of 1597 items
More Articles

Post Your Blog

Company & Personal Blog Posts!

If you are in the financial sector, then you must do whatever it takes to ensure that your operations run as smoothly as possible and your customers have the highest degree of trust in your organization. One of the best ways to do so is to provide hi... Read More...
June 17, 2024 7:25 AM
 40 
Purchasing a home in the middle of your career can be both an exciting and challenging endeavor. This stage often comes with a unique set of financial and personal considerations. With careful planning and strategic decision-making, you can successfu... Read More...
June 13, 2024 1:44 PM
 63 
Hiring the right employees is critical for any business, especially for banks and financial institutions looking to increase their number of savings account holders. The ability of staff to effectively connect with potential customers, understand the... Read More...
June 13, 2024 7:39 AM
 60 
Floods are among the most common and destructive natural disasters, affecting millions of people and causing significant economic damage worldwide each year. In response, significant advancements have been made in technology aimed at mitigating flood... Read More...
June 13, 2024 7:33 AM
 58 
Working at a contact center can be a rewarding career choice, offering a dynamic environment and opportunities for growth. To make the most of your experience, it's essential to adopt strategies that enhance both personal and professional development... Read More...
June 12, 2024 2:44 PM
 50 
Would you be surprised to know that banks and financial institutions have been pioneers in adopting contact center software to provide high quality and tailored services to their customers? In today’s rapidly-transforming digital age, customers... Read More...
June 10, 2024 8:28 AM
 68 
The PwC 2024 Voice of the Consumer Survey provides valuable insights into the evolving consumer landscape, highlighting the growing importance of trust, sustainability, and technology in shaping consumer behavior and preferences. Here are s... Read More...
June 7, 2024 11:55 PM
 60 
What kind of fish is the Filet O’ Fish made from? You’ll have to read the ad to find out. There is no scientific description for this. The name basically covers over 20,000 species of fish found in the oceans. Would you eat a burger made ... Read More...
June 7, 2024 9:41 AM
 58 
Showing 1 - 8 of 2989 items
More Blogs
Search Jobs

Job Board

Dialpad Read More...
June 19, 2024
 20 
 19 
 51 
Dialpad Read More...
June 17, 2024
 41 
 34 
Dialpad Read More...
June 17, 2024
 33 
Dialpad Read More...
June 17, 2024
 32 
Dialpad Read More...
June 14, 2024
 54 
Dialpad Read More...
June 14, 2024
 55 
Showing 1 - 10 of 3131 items
Submit Event

Upcoming Events

The 19th Asia Pacific Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 8447 
The 19th World Final Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 3366 

Members' Updates....

Raj Wadhwani 🍁 -


May 30, 2024 10:47 AM
Yunus Mucaz -

Proud moment in my career - Winning the ContactCenterWorld.com Industry Champion Award!


August 10, 2023 9:31 AM
Fajar Ramadhan Firmansyah (Indonesia) just joined our association! Welcome!
June 20, 2024 2:38 AM
Gian Farhan Dika (Indonesia) just joined our association! Welcome!
June 20, 2024 2:21 AM
Thamer Noori has connected with Steve Pels
June 19, 2024 6:56 PM
Aleksandar Radovic has connected with Iryna Velychko
June 19, 2024 3:50 PM
Christina Dickhans has connected with Iryna Velychko
June 19, 2024 3:49 PM
Aleksandar Sandic has connected with Gerry de Graaf
June 19, 2024 3:34 PM
Thamer Noori has connected with Jeh Daruvala
June 19, 2024 1:16 PM
Luis Orozco has connected with Jeh Daruvala
June 19, 2024 1:16 PM
Dácil Borges has connected with Jeh Daruvala
June 19, 2024 1:16 PM
Deepa Venkatrao has connected with Jeh Daruvala
June 19, 2024 1:16 PM

Load More

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Industry Champion Award Leaderboard

Most active award entrants in the past 48 hours! - Vote for Others / About Program
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =