[HIDE]

Build Your Professional Network - 205,000+ Industry Members

Vivien Lo
Sales Manager
HKT
386 Connections
Jayanti Zainal
Assistant Vice President
PT. Bank Central Asia, Tbk
1621 Connections
Mohammed Abduljawad
Manager Contact Center Development & Support
National Commercial Bank Saudi Arabia
7 Connections
Martine Lussier
Section manager
Desjardins
147 Connections

Industry News

Click To Post Your News! | More News
IVR Technology Group Welcomes Brent Snyder As Their New CEO
Experienced business leader, Brent Snyder, joins IVR Technology Group as CEO to lead their growth in the customer service automation space.
November 21, 2019 11:00 PM
 35 
Share

Premium Content

Noble Systems Introduces Noble Gamification 2.0
Unified contact center technology leader adds mobile app and new tools for employee recognition

October 30, 2019 12:34 AM
 1
 442 
Share

Free Webinar

Latest Tweets

Industry Social Feed!
10 Minutes Ago
Bullhorn
“Our core philosophy is Learn it, Observe it, Practice it, Do it.” — Kelley Misterka, @SNICompanies http://ow.ly/4JdJ30pUtWh
26 Minutes Ago
Coveo
We're thrilled to have Lisa Gomez of @salesforce join us on stage to discuss their relevance journey, alongside their utilization of Coveo AI. #DF19
35 Minutes Ago
AnswerDash
Looking for a way to incorporate #AI into your #customer support? Think AnswerDash. https://buff.ly/2J4UhVS
35 Minutes Ago
Talkdesk
5 pm is cocktail o'clock at @Tropisueno ! Today you can enjoy freshly rolled cigars from @thecigarguys and personalized cups from Simoneone! #EatDrinkNetwork #TalkdeskAtTropisueno
November 21, 2019 11:32 PM
NICE inContact
Dynamic webinar series, 2020 Planning for Uncertain Times—Practical Tips for Contact Center Leaders. Plan for strategies that balance cost savings with achieving business results. December 2019. #modernization #contactcenter   https://okt.to/MmBXjK

Job Board

Search Jobs | Post Job (FREE)
Accounts Payable Specialist
CallFire
November 13, 2019 5:00 AM
Sr Product Marketing Manager
CallFire
October 24, 2019 5:00 AM
Customer Service Rep
Inktel
October 22, 2019 5:00 AM
Customer Service Rep
Inktel
October 22, 2019 5:00 AM
Office Assistant
CallFire
October 22, 2019 5:00 AM
Site Director
Inktel
October 18, 2019 5:00 AM

Industry Blogs

More Blogs
November 19, 2019 5:00 AM
Call Assist - Five benefits of a virtual assistant for Geelong businesses
For quality virtual assistants Geelong businesses can’t go wrong with Call Assist’s professional crew.
Virtual assistants provide many advantages to businesses, big and small. They free up owners and senior staff from daily admin so they... Read More...
 48 
Share
November 18, 2019 5:00 AM
Integrated Telemanagement Services - What is VoIP theft of service?


Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization’s VoIP network and how can businesses prevent or minimize the risk o... Read More...
 41 
Share
November 14, 2019 5:00 AM
Douglas Jackson Limited - The Future of Work in Contact Centres
The Future of Work in Contact Centres was this years theme and a topical subject for the annual CCMA UK National Contact Centre Conference, which was once again held at the fabulous British Library.

This event is always an informative, content pac... Read More...
 126 
Share

Tip of the Day

Read More
Fair Incentives
November 21, 2019 5:00 AM
 1
You may also consider multiple levels of rewards so that there is continued momentum and motivation to sell more of the insurance packages. If there is on;y a single reward, once that has been won why try to sell more?
April 13, 2017 9:06 AM EST
 1057 
Share

Upcoming Events

Submit Event
2019 GLOBAL CONFERENCE - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES
2019 GLOBAL CONFERENCE - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES .
14th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend ... Read More...
 1
 5570 
Share