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In response to the enduring pandemic, Médecins Sans Frontières/ Doctors Without Borders (MSF) has launched a pan-India telemedicine helpline to provide 24x7 free and confidential medical advice for patients experiencing symptoms of COVID-19. Read More...
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Most contact centers come across the same issues including turnover and lack of scalability. What many don't know, if that the right CCaaS platform can not only resolve those problems, but actually optimize productivity and in turn, generate revenue. Read More...
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Voice over Internet Protocol (VoIP) systems are tried and tested tools for business agility and continuity, so it’s no wonder that many companies use them. But they also come with ownership costs that you should anticipate. Read on to learn... Read More...

September 22, 2021 5:00 AM
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Are you a business that is looking for an industry-leading call centre in Geelong to assist you?
Then don’t go past our amazing services at Call Assist in North Geelong, where we can assist your business with leading inbound and outbound calls... Read More...

September 21, 2021 5:00 AM
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Conversational technologies have been on our agenda for a long time, and these technologies are expressed with various concepts such as bots, virtual assistants, digital assistants, chatbots, etc. Is it really necessary to have so many terms that we ... Read More...
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July 30, 2021 2:39 PM
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These members have industry anniversaries today (Marsha Eisnor, Netti Byrnes, John Welsh, Cheryl Paul, Utku Buyukaksoy, Massimo Palumbo)
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