Raj Wadhwani

President of ContactCenterWorld

Welcome to ContactCenterWorld.com!

This is the official website for the Global Association for Contact Center & Customer Engagement Best Practices and we have over 185,000 members in 200+ countries!

Helping professionals & businesses succeed through best practice knowledge sharing worldwide!

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2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!Other Events

EUROPE, Middle EAST & AFRICA

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LONDON, UK

NORTH and south americas

STARTS IN:

ORLANDO, FL USA

asia pacific

STARTS IN:

KOTA KINABALU, MALAYSIA

Latest Industry Updates

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Ambulance Call-outs to Tesco Call Centre in Glasgow FIVE Times Higher Than Other Firms

AMBULANCE call-outs for sick employees at a Tesco call centre are FIVE times higher than other firms...
May 26, 2017

Intertelecom Adds New Call-centre Options for Corporates

Ukrainian mobile operator Intertelecom said business customers can use new call-centre options.
May 26, 2017

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Build an IVR that Personalizes Every Call

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Welcome 19 New Members!: (Shameea Tabassum, Sadia Alam, Taslima Akthar, Shirin Sima, Shahin Sultana, Mohima Rafiqe, Arifur Rahman Shimanto, Hur E Zannat, Towhid Islam Babu, Amana Akter, Irtiza Kayes, Sumaiya Binte Delwar, Abdur Rahaman, Akhinur Chowdhury, Farzana Sumi, Mou Barua, Shahriar Hossain, Tahmina Akter, Riadul Islam) ... Click on their name to see their profile and say hello!
14 Minutes Ago

DHL Express Bangladesh just got another vote in the Industry Champion Awards Program!
May 28, 2017 12:48 AM

Shamima Jannat Ara (Bangladesh) just joined our association! Welcome!
May 28, 2017 12:40 AM

Mahmud Alam has received more votes for Industry Champion Awards Program
May 28, 2017 12:34 AM

Welcome 4 New Members!: (Sridhar Mudaliar, Monjurul Bare, Sarawait Ibrahim, Sahed Sopon) ... Click on their name to see their profile and say hello!
May 28, 2017 12:34 AM

DHL Express Bangladesh just got another vote in the Industry Champion Awards Program!
May 27, 2017 11:37 PM

Welcome 2 New Members!: (Masuda Akter, 'Delowar Ahamed) ... Click on their name to see their profile and say hello!
May 27, 2017 11:34 PM

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Job Board

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Legal Intern

Stefanini Read More...
May 26, 2017

Outbound Sales Reps Needed for Access Worldwide & Spectrum

Access Worldwide Read More...
May 25, 2017

Senior Human Resources Business Partner

Zendesk Read More...
May 25, 2017

Sales Development Representative

Zendesk Read More...
May 25, 2017

Deskside Technician

Stefanini Read More...
May 25, 2017

Business Analyst

Stefanini Read More...
May 25, 2017

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Industry Blogs

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Jorge Noa - How To Choose Safe Call Center Outsourcing Partner For Your Business?

The benefits of a customer service call center are well known for any customer-centric business. Due... Read More...

Jorge Noa - Top 10 Things To Understand Before Choosing A Call Center

Call centers are a good means of growing a business and keeping the customers happy ... Read More...

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Tip of the Day

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Experience And Architecture

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program

Upcoming Events

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2017 Top Performers MasterClass - Best in North & South Americas

- It's like a MASTERCLASS on Contact Center Best Practices in 3.5 days!
... attend the entire event and get your Certificate in Contact Center Best P... Read More...

2017 Top Performers MasterClass - Best in Asia Pacific

Welcome to the No.1 Rated Contact Center Industry event for the entire region of Asia Pacific / Australia and New Zealand!!
- It's like a MASTERCLAS... Read More...

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