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Teleopti App Now Available for Talkdesk Customers in AppConnect
Talkdesk customers can now add Teleopti’s Workforce Management technology to their contact center through AppConnect, the first enterprise app store.

September 19, 2017 5:00 AM
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Puzzel Appoints New General Manager for Bulgaria and Director of Central and Eastern Europe
Puzzel, a provider of cloud-based contact centre solutions, has announced the appointment of Petr Bocek as General Manager of its Bulgarian office and Director, Business Development Central and Eastern Europe.
September 19, 2017 5:00 AM
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September 19, 2017 1:49 PM
Tip Of The Day: Consider The Experience https://www.contactcenterworld.com/tips.aspx?id=0bde6d2bc5bf45daae80e6dd7084e02e

September 19, 2017 1:49 PM

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September 19, 2017 3:00 PM
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Industry Blogs

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Jorge Noa - How To Boost Your Direct Response Campaign Via Call Center Solutions?
Every call is important at a call center. Each call needs to be attended with full dedication and si... Read More...
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Way Jay - CKRA Energy-savings LED lamps for different applications
LED is a highly energy efficient lighting technology, and has the potential to fundamentally change ... Read More...
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The Experience
September 19, 2017 5:00 AM
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Webinar: How To Enter The 2018 Top Ranking Performers Global Awards Program
Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...
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