[HIDE]

Build Your Professional Network! Log in now (Not a member? click here to register FREE)

Raul Polanco
Contact Center Supervisor
IGT USA
28 Connections
Jaimee Cowart
Supervisor II
Realpage
4 Connections
Rosanna De la Cruz
Director of Customer Relations
Locus Telecommunications Inc.
93 Connections
Tim Izatt
Director of Customer Operations
Vivint
386 Connections
Walter Ngotho
Social Media Manager
Sportpesa
86 Connections
Winnie Boro
Customer Service Shift Manager
Sportpesa
87 Connections

Industry News

Click To Post Your News! | More News
Call 4 Health Expands Operations; Adds 150 Jobs in Linthicum Heights, MD
Call 4 Health has announced immediate plans for a significant expansion of its Maryland operations facility, located in Linthicum Heights. The company, headquartered in Delray Beach, Florida, also recently opened a third call center in Spring Hill, T...
May 19, 2018 4:51 AM
 113 
Share
Evgeny Matusov Joins AppTek’s Growing Science Team
AppTek expands its team and moves to new office.
May 19, 2018 3:57 AM
 119 
Share
Mark Hagerty Rejoins TransPerfect as Chief Technology Officer
Industry Veteran Returns to Lead the Company’s Technology Product Suite and Global IT Infrastructure
May 19, 2018 3:04 AM
 121 
Share
Position Imaging Takes on Additional Warehouse and Call Center Space
Position Imaging, Inc. announced that it has moved to a new location in Stratham, NH, doubling in size and adding warehouse and call center space.
May 19, 2018 2:11 AM
 114 
Share

Latest Tweets

Industry Social Feed!
37 Minutes Ago
NCR Corporation
Proud to present today’s @ATLUTD starting lineup. Good luck to the 5-Stripes! #UniteAndConquer #ProudPartner #NCRLife https://twitter.com/atlutd/status/998325958607364098 NCR Corporation added, Atlanta United FC Verified account   @ATLUTD #ATLUTD 's Starting XI to face @NewYorkRedBulls pic.twitter.com/fIkId27pBj
48 Minutes Ago
Blue Fox Group
Modern IT architecture can increase digital performance. It can make the networks auto-resilient and improve the end user experience. Read more here - https://buff.ly/2EkDUQQ #bluefoxgroup #networksecurity #securitysolutions #itinfrastructure
May 20, 2018 11:35 PM
Blackbaud
What's that? You wish there was a podcast episode about organizations strengthening the social economy by leveraging data? ok http://blkb.co/2k1zaI7

Job Board

Search Jobs | Post Job (FREE)
Head of Operations (Customer Contact)
Douglas Jackson
May 18, 2018 5:00 AM
Contact Centre Manager
Douglas Jackson
May 18, 2018 5:00 AM
Sales Executive
Intelligent Contacts, Inc
May 17, 2018 5:00 AM
Payment Processor
Convergent
May 17, 2018 5:00 AM
Team Manager – 6-9 Month FTC
Douglas Jackson
May 17, 2018 5:00 AM
Trainer
Douglas Jackson
May 17, 2018 5:00 AM

Industry Blogs

More Blogs
May 17, 2018 5:00 AM
VoIP Supply - Refurbished Polycom VVX410 Review: Like-New VoIP Phones at a Lower Cost

Our Refresh program is one of a kind.  It is the opportunity to purchase “like-new” VoIP equipment at a lower cost. This is especially nice for resellers and business owners buying in larger quantities.
 

While we co... Read More...
 52 
Share
May 17, 2018 5:00 AM
Plum Voice - Fairly Allocate Call Transfers to Multiple Contact Centers

Juggling Multiple Call Centers
When customers call your company, you can provide a wide range of information and services with the right IVR applications. Sometimes, however, customers have complex issues that automation can’t address. When ... Read More...
 44 
Share
May 17, 2018 5:00 AM
FLS Connect - Dialing Cell Phones – PA-18 Case Study
In an even split A/B test for the 2017 PA elections where half the turnout universe received a cell phone call and the other half did not, turnout increased in all age groups, frequencies and calculated party.



Source: https://www.flsconnect.co... Read More...
 43 
Share

Tip of the Day

Read More
Evaluate…
May 20, 2018 5:00 AM
 1
 167 
Share

Upcoming Events

Submit Event
AMERICAS - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
 2941 
Share