[HIDE]

Build Your Professional Network! Log in now (Not a member? click here to register FREE)

Mark Littlejohn
Operations Data Management Consultant
MassMutual
218 Connections
Thomas Cunningham
Director, Call Center Saas Ops
PerfectServe
17 Connections
Christina Prince
Supervisor II
Realpage
39 Connections
Magali Schoulguine
Field Service Consultant
MassMutual
40 Connections
Rachel Paul
Sales and Service Representative
New York Life
36 Connections
Jaimee Cowart
Supervisor II
Realpage
9 Connections

Industry News

Click To Post Your News! | More News
Call Centre Soon to Receive Complaints about Power Services: Nasrul
No load-shedding in the country now, he claims once again
June 20, 2018 11:00 AM
 30 
Share
Convergys Jacksonville, TX Receives Employer of the Month Award
Convergys Corporation (NYSE: CVG), a global provider in customer management, was selected for Employer of the Month for the City of Jacksonville award.
June 20, 2018 8:00 AM
 34 
Share
AgilOne Launches Customer Data Platform Capabilities for Call Center and Customer Service Teams
AgilOne’s new 360 Profile for Customer Service provides real-time comprehensive customer-level insights to customer-facing teams, allowing enterprise brands to deliver better, more relevant customer experience during live interactions
June 20, 2018 5:00 AM
 71 
Share
ITSPA Awards Grandstream’s GXP1760W Best VoIP Device
Grandstream announced that the GXP1760W was selected as the Best VoIP Device at the 2018 ITSPA Awards.
June 20, 2018 3:31 AM
 66 
Share

Latest Tweets

Industry Social Feed!
27 Minutes Ago
Genesys
We’re proud to announce that our CEO, @PaulSegre , is a 2018 @Glassdoor Top CEO! http://gsys.co/HkKm30kA6aj #TopCEOs #WeAreGenesys
28 Minutes Ago
CSG International
What do organizations need to do now to capitalize on the #IoT ? We have the four pillars to success in transforming #business for #digital services here: http://ow.ly/NJtI30kv7mp
28 Minutes Ago
Mitel
Do you have 15 mins to spare? Two industry thought leaders come together to discuss Mitel’s cloud strategy and channel commitment. Check out the video via @IntelisysCorp : http://ow.ly/EOjH30kzBoC #MarketDisruption #UCaaS #HighGrowth #Partnership @abbott_todd
34 Minutes Ago
TechMahindra
.@Karthik_TechM in conversation with and @VikramKolar at @Zinnov #ZinnovConfluence , listening to some of the challenges in #AI adoption across industries

Job Board

Search Jobs | Post Job (FREE)
Commercial Controller
Abtran
June 19, 2018 5:00 AM
Academy Coach (Internal only)
Echo Managed Services
June 18, 2018 5:00 AM
Senior Customer Experience Analyst
Douglas Jackson
June 18, 2018 5:00 AM
Customer Service Manager
Douglas Jackson
June 18, 2018 5:00 AM
Call Centre Agent
Great Communications
June 17, 2018 5:00 AM
Call Centre Agent
Great Communications
June 17, 2018 5:00 AM

Industry Blogs

More Blogs
June 18, 2018 5:00 AM
VoIP Supply - How to Avoid VoIP System Downtime during an Internet Outage
Last week, Comcast suffered a massive outage, affecting thousands of users across the USA including Pacific Northwest, California, Florida and more.
Many businesses were affected by this outage, unable to make or receive phone calls during peak bus... Read More...
 38 
Share
June 18, 2018 5:00 AM
VoIP Supply - How to Set Polycom VVX Series Volume to a Persistent Level?
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with ever... Read More...
 38 
Share
June 15, 2018 5:00 AM
MedConnectUSA - Medical Answering Services Don’t Go on Vacation, So That You Can!

As we move into summer, we think about vacations. Or at least we should. Vacations are a time to take a break from work, enjoy time with family and friends, and come back refreshed, ready to reengage with our work and our patients. 


Take ... Read More...
 83 
Share

Tip of the Day

Read More
Think About Demotivating Your Staff
June 20, 2018 5:00 AM
 1
 175 
Share

Upcoming Events

Submit Event
AMERICAS - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
 4024 
Share