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At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
Around 3000 requests for food parcels have been received by an Auckland Council call centre in the first week of its operation, says Auckland Mayor Phil Goff. 20 Minutes Ago
Working Solutions, a leader in on-demand contact center services, has educated 100,000s of remote workers over nearly 25 years. With the coronavirus, Tamara Schroer, a 20-year veteran in virtual education, offers five tips for businesses to teach their new remote workers.
Turn candidate experience into a main driver of revenue by incorporating conversational AI into your tech stack. @MyaSystems provides all the details in this new blog: http://ow.ly/lXI230qtdq3
The coronavirus pandemic is affecting small businesses in a variety of ways from shifts in demand to transitioning to work from home, all with very little time to adapt. With about a zillion unknowns (including how long this is going to last) one thi... Read More...
Today’s contact centres face more demand than ever. With consumers having grown used to faster and more personalised services, and agents expecting better working environments, there are a lot of relevant concerns. Fortunately though, there are... Read More...
“Why do we fall? So we can learn to pick ourselves up”- That isn’t just a movie quote, but a philosophy of life. It holds true for corporations who have been named-and-shamed online, and bounced back to come up with a solution to r... Read More...
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!
100's of best practice tips and ideas from contact center professionals Read More...
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!
100's of best practice tips and ideas from contact center professionals Read More...
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!
100's of best practice tips and ideas from contact center professionals Read More...
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At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.
Click Here to view
Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.
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