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Lets be honest, working in a contact center isn’t going to change your life forever, yet many job ads I read for contact center agents makes it sound like the best job in the world. Yes working in a contact center can be great and very enjoyable and ... Read More...
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Once said, ‘Great communication begins with a strong connection.’ Therefore, with time, great efforts were shifted to strengthen the connection to deliver a seamless communication experience. VoIP and Multi-Tenant IP PBX Software stepped... Read More...
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Shadon Moodley - ContactCenterWorld - Top Ranking Performers Awards EMEA 2024: Ranked #1 for Best Contact Center Executive / Director
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