Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Click To Post Your News!

Industry News

Durban’s business process outsourcing (BPO) sector is set to benefit, as a new deal aims to create 900 direct call centre jobs and hundreds of supporting jobs. Read More...
September 21, 2021 4:32 AM
 1 
An innovation in the municipal world Read More...
September 21, 2021 3:40 AM
 7 
Linc helps Gladly’s enterprise retailers and disruptor brands resolve complex eCommerce use cases through automated Digital Workers Read More...
September 21, 2021 2:48 AM
 36 
Free resources and educational programs designed to help security leaders raise awareness, upskill teams this October Read More...
September 21, 2021 1:56 AM
 55 
More News

About us - in 60 seconds!

Submit An Article!

Featured Editorial

In this article, we break down 6 reasons why businesses are failing with their outbound CX campaigns and the most effective ways to improve them: Read More...
September 20, 2021 5:00 AM
 196 
Call Center KPIs are essential metrics that every contact center manager needs to track and measure to ensure the performance of their contact center. Call Center managers' ultimate goal is to drive their call center operation to success. Read More...
September 17, 2021 5:00 AM
 393 
More Articles

Post Blog

Industry Blogs

Close Window


With Contivio’s Call Center Software, you can find satisfaction in knowing that your customers will be met with ease and accessibility when it comes to navigating your site and interacting with your representatives. 

Your Customers ... Read More...

September 16, 2021 5:00 AM
 77 
Close Window


Contivio is leveling up, and we have a new admin portal for our contact center software. Easily manageable through your browser of choice, Contivio’s new admin portal gives you access to everything you need to manage multiple people and dep... Read More...

September 16, 2021 5:00 AM
 72 
Close Window


Here at Contivio, we believe that a company is only as strong as its team. We’ve made updates to our user interface that will increase your team’s efficiency and productivity.

The Big Picture 
With a new user interface comes ... Read More...

September 16, 2021 5:00 AM
 81 
More Blogs
Submit Tips

Tip of the Day

Every customer contact should be recorded in some manner for the benefit of the customer and contact center. It is important that any phone call, fax, e-mail communication is available for review should the need arise and this should be kept for as l... Read More...
September 21, 2021 5:00 AM
 4
 2612 
More Tips
Submit Event

Upcoming Events

The place where the world's best meet and share their best practices!

A place for professionals to learn the latest and greatest strategies and ideas and to connect with the elite in the industry. 

This is the highest rated industry event with ... Read More...
 3203 

Members' Updates....

Rahmat Pertinda -


July 30, 2021 2:39 PM
Karla Marin - Today is a new day. Expect great things!
July 8, 2021 5:32 PM
Наталия Золкина has connected with JAI Solanki
September 21, 2021 9:06 AM
Hery Septiadi has connected with Nathan Kent Ary Kurniawan
September 21, 2021 8:07 AM
Andi Husnul Hatimah has connected with Nathan Kent Ary Kurniawan
September 21, 2021 8:07 AM
Esra Eren has connected with Nathan Kent Ary Kurniawan
September 21, 2021 8:07 AM
Mukurasi Vincent has connected with Nathan Kent Ary Kurniawan
September 21, 2021 8:07 AM
Thayer Alsafadi has connected with Nathan Kent Ary Kurniawan
September 21, 2021 8:07 AM
Nessma Ali has connected with Nathan Kent Ary Kurniawan
September 21, 2021 8:07 AM
Наталия Золкина has connected with Nathan Kent Ary Kurniawan
September 21, 2021 8:07 AM
Luis Guardado has connected with Nathan Kent Ary Kurniawan
September 21, 2021 8:07 AM
Mukurasi Vincent has connected with Thayer Alsafadi
September 21, 2021 8:03 AM

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =