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RealPage Philippines
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Desjardins
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IGT USA
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Ahli United Bank Enriches Digital Customer Experience with Altitude Software
Bahrain’s Ahli United Bank (AUB) delivers a unique digital experience by offering a first-of-its-kind Visual IVR and Video Banking service in the Middle East to its customers
October 4, 2019 2:44 PM
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En esta nota de @cyjpuntoinfo , nuestro CEO Patricio Rios Carranza cuenta el plan de expansión e innovación de servicios de #ApexAmerica orientados a mejorar la #CX a lo largo de todo su #CustomerJourney Leela completa acá: http://bit.ly/ApexCyJ #SomosFuturo
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Customer Experience Innovation with the One-Way and Two-Way Door Rule | CustomerThink https://hubs.ly/H0lnLzn0 by @stevenVBe
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October 21, 2019 5:00 AM
Executive Boutique - Boost Your Team’s Efficiency With These Tips

Teamwork is one of the most important parts of just about any job, because one way or another, we will find ourselves working alongside others in some aspect. Without a properly functioning team, the work becomes tedious, the days long, and the eff... Read More...
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October 18, 2019 5:00 AM
Jacada - 5 Ways Intelligent Automation optimizes customer AND agent experience

You might be asking yourself, "Why is employee engagement such a hot topic this year?" Given the sheer volume of time and money spent on all things digital self-service over this past decade, one would think call centers would be left with nothing ... Read More...
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October 17, 2019 5:00 AM
PATLive - 34 Customer Service Stats and Facts You Can’t Afford to Ignore

We all understand the basic value of customer service, knowing that if we aren’t able to deliver a good customer experience, they’re going to walk away unsatisfied. Better customer service means happier customers, which means more profi... Read More...
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Service Level Agreements
October 22, 2019 5:00 AM
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Simple idea yet often overlooked!!
August 5, 2014 7:53 AM EST
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