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Plantronics Announces Blackwire 5200 Series and Blackwire 3200 Series
Plantronics (NYSE: PLT), an audio and communications technology provider, announced the Blackwire 5200 Series and Blackwire 3200 Series.
October 20, 2017 1:27 AM
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How You Can Enhance Customer Loyalty With Your Brand
Enhancing customer loyalty is an important function these days of businesses. With competition on the rise, follow these ways to boost customer loyalty.
October 19, 2017 5:00 AM
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Article : Five Tips to Prepare Your Contact Centers for Weather-Related Emergencies https://www.contactcenterworld.com/view/contact-center-article/five-tips-to-prepare-your-contact-centers-for-weather-related-emergencies.aspx October 18, 2017 1:08 PM
Tip Of The Day: Why Can’t You Take My Call? https://www.contactcenterworld.com/tips.aspx?id=3851efdce07944ec82051939e06d0d87

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Head of Customer Experience (8 to 12 weeks contract)
Douglas Jackson
October 19, 2017 5:00 AM
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Industry Blogs

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Howard Schulman - 11 Best Practices for Quality Assurance in Call Centers
The central issue for most organizations when it comes to call center quality assurance isn’t ... Read More...
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Allison Wilson - NewVoiceMedia reports another year of rapid expansion, outpacing market growth twofold
NewVoiceMedia, a leading global provider of cloud contact center and inside sales technology that en... Read More...
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5 More Ways To Start Motivating Agents Today!
October 19, 2017 5:00 AM
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Webinar: How To Enter The 2018 Top Ranking Performers Global Awards Program
Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...
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