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A new business process outsourcing (BPO) survey found that being contacted without permission is among the major frustrations South African consumers experience when dealing with contact centres. Read More...
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It’s always better if you can offer your customers memorable access to you via telephone numbers. As well as alphanumeric telephone numbers, some companies have been creative with their choice, for example a financial services company offering loans ... Read More...
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there are some great ones out there!

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