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UpCurve Acquires Contact Management Systems and Ticomix’s CRM Division
UpCurve continues to grow with acquisition of two CRM organizations.

October 23, 2017 2:59 PM
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Plantronics Wins 2017 North American Augmented Reality Technology Innovation Award
Solution combines intelligent software with sights and sounds of nature to solve pervasive problem of noise and distraction in open office environments
October 23, 2017 2:54 PM
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Industry Blogs

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Howard Schulman - 11 Best Practices for Quality Assurance in Call Centers
The central issue for most organizations when it comes to call center quality assurance isn’t ... Read More...
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Allison Wilson - NewVoiceMedia reports another year of rapid expansion, outpacing market growth twofold
NewVoiceMedia, a leading global provider of cloud contact center and inside sales technology that en... Read More...
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Voice Mail Timeout!
October 23, 2017 5:00 AM
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Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...
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