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Mark Littlejohn
Operations Data Management Consultant
MassMutual
218 Connections
Thomas Cunningham
Director, Call Center Saas Ops
PerfectServe
17 Connections
Daniel Persuitte
Program Manager, Scrum Master
MassMutual
515 Connections
Coty Guyette
Policyholder Service Consultant
MassMutual
16 Connections
Christina Prince
Supervisor II
Realpage
39 Connections
Rachel Paul
Sales and Service Representative
New York Life
36 Connections

Industry News

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AVOXI Continues Expansion with International Virtual Phone Number Packages and Product Updates
AVOXI’s expanded availability of international locations includes ready inventory and highly competitive minute packages.
June 20, 2018 1:23 AM
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Sitel Group Immediately Hiring Full-Time Positions in Amarillo Customer Experience Center
Global customer experience management provider adding up to 100 jobs through the end of 2018
June 19, 2018 11:16 PM
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Hotel Call Center in South Carolina Closing Later this Year
A call center that handles reservations for a number of hotels in closing in South Carolina later this year, eliminating more than 600 jobs.
June 19, 2018 9:08 PM
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KM2 Solutions Opens Second Omni-channel Contact Center in Castries, St. Lucia
KM2 Solutions, a US-based, near shore contact center services provider has opened a new contact center in St. Lucia, expanding their footprint of near shore locations to 9 centers in 5 countries.
June 19, 2018 7:01 PM
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Mitel
From private practices to regional hospital systems, our #Healthcare customers put their patients first. Stay focused on healing with our help. http://ow.ly/Fhlp30kyCeV #CustomerExperience #PatientExperience
44 Minutes Ago
Noble Systems
We're proud to have completed our most prestigious project to date with @SFgov . The project involves providing GeoViewer Online and GeoViewer Mobile to allow city staff to collect monument data. Read more about it here: http://bit.ly/2l8BYDZ #GIS #CloudSolutions #IoT
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Future People
#Millennials are experiencing higher levels of #anxiety , #depression , and thoughts of suicide than generations past. But why? @bigthink http://ow.ly/Ytig30kyCYK #mentalhealth #futuremillennials
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Broadvoice
Wondering how younger generations are using the web... http://qoo.ly/q8p8t

Job Board

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Commercial Controller
Abtran
June 19, 2018 5:00 AM
Academy Coach (Internal only)
Echo Managed Services
June 18, 2018 5:00 AM
Senior Customer Experience Analyst
Douglas Jackson
June 18, 2018 5:00 AM
Customer Service Manager
Douglas Jackson
June 18, 2018 5:00 AM
Call Centre Agent
Great Communications
June 17, 2018 5:00 AM
Call Centre Agent
Great Communications
June 17, 2018 5:00 AM

Industry Blogs

More Blogs
June 18, 2018 5:00 AM
VoIP Supply - How to Avoid VoIP System Downtime during an Internet Outage
Last week, Comcast suffered a massive outage, affecting thousands of users across the USA including Pacific Northwest, California, Florida and more.
Many businesses were affected by this outage, unable to make or receive phone calls during peak bus... Read More...
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June 18, 2018 5:00 AM
VoIP Supply - How to Set Polycom VVX Series Volume to a Persistent Level?
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with ever... Read More...
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June 15, 2018 5:00 AM
MedConnectUSA - Medical Answering Services Don’t Go on Vacation, So That You Can!

As we move into summer, we think about vacations. Or at least we should. Vacations are a time to take a break from work, enjoy time with family and friends, and come back refreshed, ready to reengage with our work and our patients. 


Take ... Read More...
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Tip of the Day

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Check Your Number
June 19, 2018 5:00 AM
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Upcoming Events

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AMERICAS - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
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