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Call Centre Started for City Bus Commuters

In a bid to provide relief to bus commuters, Delhi Integrated Multi modal Transit System (DIMTS) has...
May 29, 2017 5:00 AM

Albury Wodonga Taxis Call Centre Move Upsets Customers with Disabilities

Changes to centralise two regional taxi company's call centres to Tasmania has created anxiety with ...
May 29, 2017 5:00 AM

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Mapping the Customer and Agent Journey in Parallel

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Welcome 13 New Members!: (Nahida Nazifa, Sabrina Mamotaj Mamotaj, MD. Shahadat Hossain Riyad, Chinmoy Das, Bipasha Das, Afroja Sultana, Rima Anthony, Sunjida athker Runa, Sufia Rina, Asma Asu, Ravindra Shelke, Bhavesh Srivastava, Akshay Sharma) ... Click on their name to see their profile and say hello!
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ICICI Lombard General Insurance Co. Ltd. just got another vote in the Industry Champion Awards Program!
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Jorge Noa - How To Choose Safe Call Center Outsourcing Partner For Your Business?

The benefits of a customer service call center are well known for any customer-centric business. Due... Read More...

Jorge Noa - Top 10 Things To Understand Before Choosing A Call Center

Call centers are a good means of growing a business and keeping the customers happy ... Read More...

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2017 Top Performers MasterClass - Best in North & South Americas

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February 4, 2017 5:00 AM

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2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!Other Events

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Simplicity, Simplicity, Simplicity!

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Experience And Architecture

5/28/2017

Finding The Right Vendor

5/27/2017

The Human Factor

5/26/2017

How To Choose Speech Recognition

5/25/2017

Find The Right Solution

5/24/2017

Connectivity

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Factors When Considering IP

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What Can An Agent Do?

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