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TIPS FOR MEMBERS

WORKING FROM HOME?!



At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.

Click Here to view

Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.

Premium Content

Working Solutions Advises Businesses to Rethink Training in a COVID-19 World
Working Solutions, a leader in on-demand contact center services, has educated 100,000s of remote workers over nearly 25 years. With the coronavirus, Tamara Schroer, a 20-year veteran in virtual education, offers five tips for businesses to teach their new remote workers.


March 27, 2020 1:38 PM
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Vonage Release Multiple New Free Services
Press release covering a range of fee services offered by Vonage to assist businesses during the Covid-19 pandemic
March 22, 2020 10:13 PM
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Call Center Studio Partners with Google to Migrate Call Centers to Remote Work against COVID-19 Threat.
CCW members can benefit Google-backed funding for 200-1000 seat range operations to migrate to remote work by Call Center Studio.

March 16, 2020 3:34 PM
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14 Minutes Ago
Serenova
Empower your agents with the right tools to implement an at-home model for continued work performance. The cloud is the only way to make that happen. Take a look at this guide for a high-level view of the cloud and its role in the content center: https://bit.ly/2wwbMN4
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April 5, 2020 1:19 PM
Sykes
SYKES understands that we are all together in unprecedented times. We’re proud of our #workfromhome legacy, which allows us to rapidly scale our workforce. See how we compare: https://okt.to/qhMFgQ
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April 5, 2020 1:01 PM
Call Center Masters
EVDEN ÇALIŞIRKEN DE ÖĞRENMEYE DEVAM EDİYORUZ... CCM Olarak, Evden ve Uzaktan Çalışanlar İçin, Türk Halkı'nın günlük yaşamını, ev hayatını ve evde çalışma koşullarını ve zorluklarını dikkate alarak, nasıl verimli çalışılması gerektiği konusunda, Size uygun bir eğitim tasarladık.
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April 5, 2020 12:59 PM
Hays
Do you have a video interview coming up? Read our blog for three top tips to help you impress on the day: https://bddy.me/2XbDaKY

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April 1, 2020 5:00 AM
Livesalesman - 7 Unforeseen Customer Instances and Ways To Handle Those
People perceive customer service as a monotonous job routine; a customer comes in with a query, gets a response from the team, and goes his/her way after that. It is like that unless it isn’t.
Anybody who has worked in customer service wishes ... Read More...
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April 1, 2020 5:00 AM
PATLive - Small Business Tips: Guide to Working from Home
The number of remote workers has been rapidly increasing over the past five years. In early 2020, 3.4% of U.S. workers worked remotely, accounting for millions of individuals. 
Today, the coronavirus crisis has required millions of people acros... Read More...
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April 1, 2020 5:00 AM
Integrated Telemanagement Services - 3 Ways VoIP can help organizations get through the COVID-19 pandemic


In this time of uncertainty brought about by the COVID-19 pandemic, communication is more important than ever. Organizations in all sectors are struggling to stay connected with their remote workforces, as well as clients and partners who need as... Read More...
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2020 EMEA - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
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2020 AMERICAS - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
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2020 APAC - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
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