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Latest Industry Updates

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Launch of New Platform Coventured With Salmat as Founding Partner
CoVentured has launched with the support of marketing services business Salmat as one of the foundin...
May 30, 2017 5:00 AM
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Praise for 111 Service But Isle of Wight NHS Needs to Improve Urgent Care
The Isle of Wight's NHS 111 service has been praised by inspectors for being safe and effective, whi...
May 30, 2017 5:00 AM
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Mapping the Customer and Agent Journey in Parallel
Read More... May 29, 2017 5:00 AM
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Build an IVR that Personalizes Every Call
Read More... May 26, 2017 5:00 AM
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Members' Updates....

Welcome 6 New Members!: (Ajay Kumar, Rizwanur Rahman Ansari, Moumita Talukdar, Md. Mamunur Rashid, Tilottama Roy Tilottama, Rimpa Das) ... Click on their name to see their profile and say hello!
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Surojit Dhar (India) just joined our association! Welcome!
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Sales and Customer Service Agents
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May 29, 2017 5:00 AM
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May 26, 2017 5:00 AM
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May 26, 2017 5:00 AM
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Industry Blogs

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Jorge Noa - Top 5 Tips For Cost Effective Call Center Operations
Providing customer support through call centers has become an essential requirement for businesses t... Read More...
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Jorge Noa - How To Choose Safe Call Center Outsourcing Partner For Your Business?
The benefits of a customer service call center are well known for any customer-centric business. Due... Read More...
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Multi-Media Channeling
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2017 Top Performers MasterClass - Best in North & South Americas
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