[HIDE]

Build Your Professional Network - 205,000+ Industry Members

DaMario Pendergrass
HR Generalist IV
Realpage
74 Connections
Dennis Liu
Assistant Sales Manager
HKT
46 Connections
Margarita Prasoula
Marketing & Communications Manager
Mellon Group of Companies
6 Connections
Cristina Baldner
Operations Manager
Vistex
8 Connections
Rippeon Fong
Programs Specialist
HKT
1096 Connections

Featured News

Industry News

Click To Post Your News! | More News
999 Helpline Promises 10-minute Response Time
Bangladesh Police is making its National Emergency Helpline (999) more robust, while strengthening its services to stand beside people in trouble, according to officials.
42 Minutes Ago
 1 
Share

Free Webinar

Latest Tweets

Industry Social Feed!
Close Window
8 Minutes Ago
Unisys
Ali Akabari explains how a diverse design team and AI reduces unconscious bias: "We can replace a single human decision with the logic developed and refined by a diverse design team and factual data." https://bit.ly/2U2wKfKIn @DynamicBusiness #ArtificialIntelligence #UnisysAI
Close Window
17 Minutes Ago
Salesforce
.@jennyst0 is back to share the best and craziest ideas submitted on the Idea Exchange. Watch, and then click the link to learn more about π™„π™™π™šπ™– π™€π™­π™˜π™π™–π™£π™œπ™š: http://sforce.co/2S1U9Lw
Close Window
28 Minutes Ago
Unisys
State Department eyes #cloud pilots at overseas posts to improve user experience https://bit.ly/2QTp6SX via @fedscoop
Close Window
47 Minutes Ago
Invoca
"Armed with @Tealium 's customer data, companies using @Invoca can empower sales and service agents in the contact center with a more comprehensive view of the customer." >> https://bit.ly/2vxMUnj << #CX #customerexperience #SaaS #martech #conversationalanalytics #calltracking
Close Window
48 Minutes Ago
Fuze
Our marketing team was behind the scenes today working on our next big thing. Stay tuned!

Job Board

Search Jobs | Post Job (FREE)
Marketing Operations Manager
CallFire
January 27, 2020 5:00 AM
Manual QA Tester
CallFire
January 27, 2020 5:00 AM
Director of Business Intelligence
CallFire
January 23, 2020 5:00 AM
Graphic Designer
Inktel
January 22, 2020 5:00 AM
Aptumo Testing Automation Developer
Echo Managed Services
January 9, 2020 5:00 AM
Director of Site Reliability Engineering
CallFire
January 8, 2020 5:00 AM

Industry Blogs

More Blogs
Close Window
January 27, 2020 5:00 AM
Business Systems UK Ltd - 5 Top Ways of Using Artificial Intelligence in the Contact Centre

Many organisations are turning to Artificial Intelligence (AI) to improve the customer experience. We’ve all heard about AI and what it could potentially do. But do we really know how it would work in real-life? Here are the top 5 ways you co... Read More...
 17 
Share
Close Window
January 27, 2020 5:00 AM
BrainSell Technologies - Free CRM and Marketing Tools: Are They Really β€˜Free?’
Customer Relationship Management software (CRM) and marketing tools are necessary to be successful and competitive in any area of business. No matter the industry you hail from, I’m sure you’re always focused on growing the bottom line of... Read More...
 17 
Share
Close Window
January 27, 2020 5:00 AM
Integrated Telemanagement Services - How virtual reality helps small- and mid-sized business


Virtual reality (VR) has many benefits. Its immersive sensory experience is being applied in healthcare, gaming and entertainment, fashion, the military, and the media, just to name a few. Small- and mid-sized businesses are no exception, as this... Read More...
 15 
Share

Tip of the Day

Read More
Personalization
January 28, 2020 5:00 AM
 870 
Share

Upcoming Events

Submit Event
Call & Contact Centre Expo
The Call & Contact Centre Expo is Europe's leading call centre exhibition showcasing the latest and most effective technologies, strategies and advancements in the contact centre world to over 7,000 contact centre professionals! Read More...
 1
 491 
Share
2020 AMERICAS - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 2
 1626 
Share
2020 EMEA - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 1217 
Share

Latest Americas Newsletter