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Sr. Director of Product Marketing, Consumer Solutions

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Industry News

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Digium Signs Distribution Agreement with ScanSource

Digium, Inc., the Asterisk® Company, announced that it has signed an agreement with ScanSource, a global provider of technology products and services.
31 Minutes Ago

Faneuil Appoints Jon Ramirez as Senior Vice President - Transportation

Hampton, Va.-based Faneuil Inc. (“Faneuil”) announced the appointment of Jon Ramirez as Senior Vice President - Transportation.
April 20, 2018 4:18 PM

OrecX Gives Customers Full Recording App Control with Enhanced REST API

Customers now have full control over the Oreka TR call/screen recording product and simple, openintegration with third party applications.
April 20, 2018 3:18 PM

FEMA Launches Helpline for Asam Cyclone Aid

The Federal Emergency Management Agency (FEMA), has launched a helpline in American Samoa for people still needing assistance after February's Cyclone Gita.
April 20, 2018 2:18 PM

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Zendesk

Are KPIs giving you the WTFs? How to identify the ones most important for your company. https://zdsk.co/2qEuBXo

13 Minutes Ago

RingDNA

RT @rharris415 : Efficiency vs. Effectiveness: The Value of #SalesTraining in Inside Sales --> http://bit.ly/2zIJ1w3 #sales

28 Minutes Ago

Volkart May

Keep the Pipeline Full with Outsourced MedTech Inside Sales - http://www.volkartmay.com/inside-sales/pipeline-medtech-sales/

33 Minutes Ago

RingDNA

RT @iannarino : Don’t Fake It Until You Make It https://thesalesblog.com/2018/04/19/dont-fake-make/

34 Minutes Ago

AdvanTel Networks

Advantel Networks has provided powerful voice and data networking solutions to companies for over two decades. We understand the unique challenges faced by the largest enterprises, and we can do the same for your company. http://www.advantel.com/verticalsolutions/enterprise/ #SF #BayArea #Tech #Advantel #red

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Minimum Technology for Inbound Call Center Vendors

April 20, 2018 5:00 AM

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Introducing Gen Z – “Millennials on Steroids”

April 19, 2018 5:00 AM

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Members' Updates....

Americas Newsletter - Friday, April 20, 2018 has now been published
April 20, 2018 4:31 PM

Akash Naseem has connected with Miray Yılmaz Okunakol
April 20, 2018 1:52 PM

EMEA Newsletter - Friday, April 20, 2018 has now been published
April 20, 2018 1:30 PM

Michael Glockle has connected with Damian Michael
April 20, 2018 1:12 PM

Naz Salie has connected with Damian Michael
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Matt Palacios has connected with Grace Heny
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Matt Palacios has connected with Sharon Price
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Emily Fishburn has contributed editorial to the website.
April 20, 2018 11:57 AM

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Business Analyst

Echo Managed Services
April 20, 2018 5:00 AM

Customer Service (Permanent contract)

Abtran
April 19, 2018 5:00 AM

Contact Centre Manager (Web Chat)

Douglas Jackson
April 19, 2018 5:00 AM

Customer Service Manager

Douglas Jackson
April 19, 2018 5:00 AM

Data Analyst – 6 month contract

Douglas Jackson
April 19, 2018 5:00 AM

Senior Data Analyst

Douglas Jackson
April 19, 2018 5:00 AM

Industry Blogs

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April 20, 2018 5:00 AM

MedConnectUSA - What Steps Does Your Medical Answering Service Take to Provide Continuous Availability?

Most all medical answering services can cover your phone calls 24/7. That, of course, assumes all their equipment is operating properly and nothing interrupts their service.
But problems happen. Telephone cables get cut, electricity goes... Read More...

April 19, 2018 5:00 AM

UJET - 5 Ways to Start Modernizing Your Customer Support for a More Personal UX

Until recently, it was assumed that technology would replace people in customer support. Now it's clear that technology alone isn't enough.Modern customers want the organizations they work with to be their advocates, to be accountable and proacti... Read More...

April 19, 2018 5:00 AM

Specialty Answering Service - 6 Rookie Mistakes Businesses Make With Their Answering Service

Whether you’ve just started using an answering service, or you’ve had one for years, you should be aware of the 5 most common mistakes businesses make that will result in an outsourcing epic fail.
1. Your Procedures are Too Complicated... Read More...