[HIDE]

Build Your Professional Network! Log in now (Not a member? click here to register FREE)

Jaimee Cowart
Supervisor II
Realpage
4 Connections
Raul Polanco
Contact Center Supervisor
IGT USA
28 Connections
Rosanna De la Cruz
Director of Customer Relations
Locus Telecommunications Inc.
93 Connections
Tim Izatt
Director of Customer Operations
Vivint
386 Connections
Walter Ngotho
Social Media Manager
Sportpesa
86 Connections
Winnie Boro
Customer Service Shift Manager
Sportpesa
87 Connections

Industry News

Click To Post Your News! | More News
Call 4 Health Expands Operations; Adds 150 Jobs in Linthicum Heights, MD
Call 4 Health has announced immediate plans for a significant expansion of its Maryland operations facility, located in Linthicum Heights. The company, headquartered in Delray Beach, Florida, also recently opened a third call center in Spring Hill, T...
May 19, 2018 4:51 AM
 101 
Share
Evgeny Matusov Joins AppTek’s Growing Science Team
AppTek expands its team and moves to new office.
May 19, 2018 3:57 AM
 109 
Share
Mark Hagerty Rejoins TransPerfect as Chief Technology Officer
Industry Veteran Returns to Lead the Company’s Technology Product Suite and Global IT Infrastructure
May 19, 2018 3:04 AM
 110 
Share
Position Imaging Takes on Additional Warehouse and Call Center Space
Position Imaging, Inc. announced that it has moved to a new location in Stratham, NH, doubling in size and adding warehouse and call center space.
May 19, 2018 2:11 AM
 104 
Share

Latest Tweets

Industry Social Feed!
41 Minutes Ago
Evolve IP
We are accepting applications for the 2018 Evolve IP Cloud #Scholarship until June 30th! https://okt.to/p3ehvA #education #tech #college #highereducation #cloud
43 Minutes Ago
Noble Systems
Nobel Systems achieves amazing success with its IoT solution. We have installed another device in Rowland Water District, and pressure is transmitted every 5 seconds to our GeoViewer Online and Mobile. http://bit.ly/2Kytsce #GIS #CloudSolutions #iot
43 Minutes Ago
Transparent BPO
Customer complaints can be stressful, uncomfortable, time-consuming and just plain annoying. Still, they can help your business improve. https://zurl.co/qAVJ4
48 Minutes Ago
NCR Corporation
Join us today at 2:30 pm in the Innovation Theatre and learn how to “86” the complexities of running a restaurant @NatlRestShow #firedup #NCR 6228 #86Comp

Job Board

Search Jobs | Post Job (FREE)
Head of Operations (Customer Contact)
Douglas Jackson
May 18, 2018 5:00 AM
Contact Centre Manager
Douglas Jackson
May 18, 2018 5:00 AM
Sales Executive
Intelligent Contacts, Inc
May 17, 2018 5:00 AM
Payment Processor
Convergent
May 17, 2018 5:00 AM
Team Manager – 6-9 Month FTC
Douglas Jackson
May 17, 2018 5:00 AM
Trainer
Douglas Jackson
May 17, 2018 5:00 AM

Industry Blogs

More Blogs
May 17, 2018 5:00 AM
VoIP Supply - Refurbished Polycom VVX410 Review: Like-New VoIP Phones at a Lower Cost

Our Refresh program is one of a kind.  It is the opportunity to purchase “like-new” VoIP equipment at a lower cost. This is especially nice for resellers and business owners buying in larger quantities.
 

While we co... Read More...
 52 
Share
May 17, 2018 5:00 AM
Plum Voice - Fairly Allocate Call Transfers to Multiple Contact Centers

Juggling Multiple Call Centers
When customers call your company, you can provide a wide range of information and services with the right IVR applications. Sometimes, however, customers have complex issues that automation can’t address. When ... Read More...
 43 
Share
May 17, 2018 5:00 AM
FLS Connect - Dialing Cell Phones – PA-18 Case Study
In an even split A/B test for the 2017 PA elections where half the turnout universe received a cell phone call and the other half did not, turnout increased in all age groups, frequencies and calculated party.



Source: https://www.flsconnect.co... Read More...
 42 
Share

Tip of the Day

Read More
Evaluate…
May 20, 2018 5:00 AM
 1
 156 
Share

Upcoming Events

Submit Event
AMERICAS - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
 2937 
Share