Our mission is to provide world class research, conferences, awards, networking opportunities and information on best practices in the contact center world.
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 201,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
We are passionate in the way we support charities and our community. We run charity auctions at our conferences and raise funds for several different charities - some of our contributions are shown below.
Recent donations include:
- American Red Cross: Hurricane Harvey (Redcross.org)
- Save the Children: various (Savechildren.org)
- Abandoned Pet Project: Vet Ranch Partnership Program (abandonedpetproject.org)
Donation to Shleter House Dec 25th 2015
Donation to KK Childrens Hospital May 2015