Audio Podcast: Pound-Hash-Number!
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It can sometimes be easy to get carried away with an enthusiastic candidate who seems to have everything you want – their résumé shouts about their experience, their attitude sparks excitement etc. Don’t be taken in – test their skills! Today there are a number of testing products on the market that can assess keyboard skills, listening skills, attitude and much more. Take time in recruitment and get it right first time.
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Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...