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1. Always tell them when they do something wrong and never praise them when they do something right 2. Tell them what to do – never ask for their opinion 3. Criticize them in public 4. Expect them to be flexible when you are not 5. Cancel training at the last minute
Any of these sound familiar? – if you do any of them, stop now, do the opposite and you will start on the road to motivating staff!
Take the tips with you on your mobile device by scanning the QR code or using the links
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