Audio Podcast: Understand Your Business
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When things go wrong as they sometimes do, don’t allow anyone in your team to become a scapegoat. You should accept full responsibility of your team's actions. Your team will respect you more for this and will see you as a strong leader.
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|Don’t allow Scapegoats||Ignore Issues At Your Peri||Communication Is Key|
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The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...