Audio Podcast: Use Of IVR
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Here’s a little idea from a major healthcare company. To help staff in a large contact center get to know each other and have some fun at the same time, have everyone bring in a photo of when they were 5 or under and post the pictures on a wall without adding the names of the people involved. Then run a competition to see who can guess all the people in the photos. At the end of the competition, add the names to every photo. This little idea helps new and old staff alike get to know each other and brings in some good clean fun and humor without costing the center a penny!
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