Audio Podcast: Share Goals
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It’s great when a rep in a contact center understands where the company is going and what the goals of the contact center are. This helps the rep’s motivation and also helps them contribute towards achieving the goals. Share your goals with all your team and publish results to show how the contact center is performing against them.
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|Losing 1 Customer Costs $$$$||Share Goals||Recognition|
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Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...