Audio Podcast: Promotions & Incentives
FREE Podcast APP
When looking at a new location, cost should not be the only driver. There are elements that are in the cost equation that include: human resources, telecoms and the facilities. I would also be concerned with the telecom’s infrastructure to ensure that there is quality in the voice communication. I would also be concerned with the quality of the agents and ensuring that they are agents that are English speaking, good pronunciation and other skills such as selling (if it is a telemarketing operation). -Julian Robinson of Jamaica Promotions Corporation (JAMPRO)
|Take the tips with you on your mobile device by scanning the QR codes or using the links|
|Showing 232 - 234 of 1417|
|WFM & Your People||Setting Up A New Call Center||Consider The Cost Equation|
Upcoming EventsSubmit Event
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...