Audio Podcast: E-Mail Performance
FREE Podcast APP
Many companies want voice over IP and invest in it, but a lot of these projects fail. I recommend that companies look at their business processes before they implement a solution for voice over IP to go after the E-service band wagon. Sit down and iron out the gaps and the processes of how this is going to impact their call center, the agents and the training. Look at all of those factors before you dive right into the technology. -Wally Bockl of Acapel
|Take the tips with you on your mobile device by scanning the QR codes or using the links|
|Showing 397 - 399 of 1539|
|Find The Right Solution||Connectivity||Factors When Considering IP|
Upcoming EventsSubmit Event
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...