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Madison Call Center Faces Challenges Staffing its Expansion
GHMC Call Centre Eternally On Hold
Call Center Closures Will Displace 275 Metro-area Workers
People Out of Work After Sudden Closure of Call Assistant
Fiji Airways Group Opens New “Centre of Excellence” Call Centre
Bite Lithuania Launches New Call-centre in Ukmerge
AsiaInfo Announces BSS Transformation Project with Hello Nepal
BMO Bank of Montreal Named Top Bank for Customer Service in Canada
Oi Fires 120 Workers at Call Centre in Lisbon
Call Center Plans to Cut 251 Pueblo Workers by Spring
NHS 111 Phone Service Struggling to Cope
Concerns Grow Over 101 Debacle
First HIV Call Center Opens in Mississippi
T-Mobile Wants to Hire Full-time Employees in Springfield
HGS to Add 750 Jobs at El Paso Call Centers
Brandt International to Invest to Grow BPO Business
Fairmont Call Center Takes Steps to Help Fight Worldwide Poverty
These and more stories are available on-line.
Also, visit the web page for daily tips
And start planning your team’s trip to one of our regional conferences this year. We are visiting Singapore, London, Orlando and Las Vegas where you will see dozens of best practice presentations from people working in the contact center industry. This conference series has a 98 percent approval rating and features thirty categories without vendors or consultants. Book your tickets under the events tab.
Thank you for listening to this podcast brought to you by ContactCenterWorld.com – the global association for contact center and customer engagement best practices.
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