Audio Podcast: Improving Your Contact Center
FREE Podcast APP
When you set targets, ask the team who will be responsible for delivering them for their input. In most cases you will find that the team may over estimate in which case you can suggest a reduction, which will make them very happy indeed. Remember, they have to believe the target is realistic and achievable in order to reach it!
|Take the tips with you on your mobile device by scanning the QR codes or using the links|
|Showing 286 - 288 of 1294|
|Test Systems||Setting Targets||Repeat Calls|
Upcoming EventsSubmit Event
Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...