Audio Podcast: Weekly Podcast December 4, 2015
FREE Podcast APP
When I recently had reason to complain about poor service from a local car rental company, I called in and spoke to someone giving him the full details. I was promised a call back. That never happened. I called again and spoke to a second person as the first one I spoke to was not there. Again no response. I called again and spoke to the original person who said his boss was away on holiday and I would now have to write in to a director. I ask myself, why do I have to call 3 times and explain at length the problems I had before being told to write in? Why couldn’t they just say write in if that’s the policy!
|Take the tips with you on your mobile device by scanning the QR codes or using the links|
|Showing 241 - 243 of 1657|
|Make It Easier To Complain||Choose Your Response Method||Train In Sensitivity|
Industry Champion Award Leaderboard
Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Upcoming EventsSubmit Event
Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2019 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...